Facilities Manager, Madrid

Morningstar is a leading global provider of independent investment insights, serving both individual and institutional investors across public and private markets. Our offerings include a wide range of data, research, and investment management services, with $300+ billion in assets under management. Operating in 32 countries, Morningstar supports financial advisors, asset managers, retirement plan providers, and more with comprehensive investment solutions.
The Group:
The Facilities team is part of the Corporate team at Morningstar, which unites a variety of functions including facilities, design, marketing, finance, talent & culture, corporate communications, legal, compliance, strategic planning, and technology. This group shares a common goal of keeping our business running smoothly. Each of these functions plays an essential role in supporting our company's infrastructure, day-to-day operations, and ongoing strategic initiatives.
Morningstar's workplace is a tangible representation of our brand; a place where our principles of transparency, independence and growth mindsets come to life, as we bring light to financial complexity for investors.
The Madrid Facilities Manager is responsible for maintaining a workplace environment that enhances productivity, safety, and well-being, while ensuring that Morningstar's headquarters in downtown Madrid is welcoming, functional, and aligned with the needs of employees, clients and visitors. The Facilities Manager oversees daily operations, manages maintenance schedules, and collaborates with internal teams, vendors, and contractors to support our organization's strategic initiatives and ensure a positive employee experience.
Responsibilities:

• Oversee daily operations of the office space in downtown Madrid.
• Inspire, guide, mentor, and support outsourced Facilities team members to deliver outstanding service while fostering high engagement.
• Collaborate with external service providers to ensure a clean, secure, and productive workplace.
• Monitor vendor performance to meet quality standards that align with Morningstar Facilities' expectations.
• Build and maintain relationships with property management, local leadership, and key stakeholders to drive improvements.
• Lead and support sustainability initiatives, including reporting on carbon footprint metrics for the Madrid office.
• Manage annual and periodic budgeting processes, ensuring adherence to financial guidelines for ongoing and one-time facility expenses.
• Play an active role in designing, implementing, maintaining, and testing the business continuity plan and business impact analysis for the Facilities function.
• Draft and contribute to communications regarding activities and changes that impact the office, ensuring clear and timely updates to employees.

Requirements:

• A minimum of 5 years of experience in Facilities Management, with a focus on soft-services delivery and office operations.
• Bachelor's degree preferred.
• Strong oral and written communication skills.
• Proficiency in using ticketing systems and related technical tools.
• Competence in understanding budgets and analyzing financial data.
• Excellent skills in planning, organization, and time management.

Ready to Shape the Future? At Morningstar, every hire we make strengthens our mission to empower investor success. Apply now and help shape the future of investing with us.
Morningstar's hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We've found that we're at our best when we're purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.
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