At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewThe Global Video Security & Access Control (VS&A) Marketing Team is responsible for developing and executing all strategic marketing and product marketing programs across the globe to drive product awareness, demand generation and sales enablement. The team oversees all global product marketing strategy for the fixed video and access control portfolio, develops messaging and go to market strategy for the VS&A business, creates and drives marketing programs and campaigns aimed to generate leads and build brand awareness among target audiences, including system integrators, end-users and consultants. The Global VS&A Marketing team oversees all aspects of elevating and driving growth for our video brands as a part of the broader Motorola Solutions ecosystem.
Job Description
This role is primarily remote with extensive travel.
We are looking for an energetic and organized Customer Engagement Specialist to plan and execute events, roadshows, trade shows and experiences to support strategic sales objectives and brand presence and exposure across the industries and customers we serve.
This candidate will have strong customer experience skills and will understand how to drive customer satisfaction, loyalty and advocacy. They will be collaborative and have a strong attention to detail.
The Event Specialist will be responsible, but not limited to, the following:
- Support the EMEA Tier 3 Trade Show program, including managing the events calendar, stand space booking, ordering show services and coordinating branded and promotional materials.
- Plan and execute regional roadshow events in collaboration with the sales team, including venue, catering and AV booking.
- Manage allocated event and giveaways budget, ensuring invoices are paid in a timely manner, all expenses are tracked and funds are fully spent.
- Use an event management platform to create landing and registration pages and upload leads from events.
- Analyse and evaluate the effectiveness of all events, including ROI and report performance metrics.
- Create Salesforce campaigns to track event ROI.
Basic Requirements
- 1-2 years in an event planning or customer experience role.
- A self-starter with a positive attitude.
- Ability to work independently and as part of a broader team.
- Excellent project management skills and proven ability to deliver results in a fast-paced, deadline-oriented environment.
- High level of initiative, meticulous attention to detail, and excellent follow-up skills.
- Strong organizational and interpersonal skills.
- Excellent written and oral communications skills.
- Experience managing budgets.
- Comfortable interacting with different levels of management, cross-functional, and global teams.
- Proficiency with Google Workspace.
In return for your expertise, we’ll support you in this new challenge with coaching and development every step of the way. Also, to reward your hard work you’ll get:
Competitive salary and bonus schemes.
Two weeks additional pay per year (holiday bonus).
25 days holiday entitlement + bank holidays.
Attractive defined contribution pension scheme.
Employee stock purchase plan.
Life assurance.
Enhanced maternity and paternity pay.
Career development support and wide ranging learning opportunities.
Employee health and wellbeing support EAP, wellbeing guidance etc.
Carbon neutral initiatives/goals.
Corporate social responsibility initiatives including support for volunteering days.
Well known companies discount scheme.
#LI-KTB
Travel RequirementsOver 50%
Relocation ProvidedNone
Position TypeExperiencedReferral Payment PlanNoCompanyMotorola Solutions UK Limited
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
