Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.
What We do / The Team:
The Equities Data Fabric (EQDF) production management group provides direct support to a diverse set of reference data, risk position, and analytics services servicing our client applications for trading, sales, and middle office across Equities and touching on other lines of business within Markets. Your responsibilities will be aligned to supporting the services that are utilised by our client applications, following ITIL support procedures and protocols. The role will involve performing analysis on issues and requests from our business and production management partners, covering technologies such as Linux, KDB, Oracle and MS SQL, with integration with ITRS for system and flow monitoring.
Role Overview/What will you do:
Supporting the applications covered by the Equities Data Fabric Production Management Team
Part of a global follow-the-sun team ensuring overnight service restarts and batches complete successfully and within SLAs.
Investigate issues raised by our client application partners, improving data quality checks, monitoring and alerting.
Work closely with the in-house dev teams, escalating issues where needed.
Track incidents in Service Now, own the stability book of work in Jira.
Improve monitoring, observability and controls for our stack.
Improve resiliency and recoverability for our stack, holding our dev team accountable.
Key Skills and Experience required:
Strong problem solving and analytical skills.
Multi-tasking and prioritisation of issues based on impact.
Ability to work under pressure, reacting quickly to issues and outages.
Mindset of constant improvement and anticipating issues.
Good all-round technical skills. Log analysis, scripting, Unix, SQL.
Good communication skills, facing off to technical and business stakeholders.
Any Beneficial / Nice to have skills and experience:
Strong problem solving and analytical skills.
Multi-tasking and prioritisation of issues based on impact.
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
What we’ll provide you:
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Visit our About Us | Culture, Values & Benefits page to learn more.
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
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Job Family Group: Technology------------------------------------------------------
Job Family:Applications Support------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
