Leads an engineering team responsible for delivering and scaling Olo’s restaurant technology platform. Manages engineering projects, technical debt, product roadmaps, system quality, performance, and major technical escalations. The role includes hiring, mentoring, performance management, process improvement, cross-functional collaboration, stakeholder engagement, and ensuring reliable, scalable solutions aligned with business objectives.
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
As an Engineering Manager at Olo, you will play a significant and visible role in helping us scale one of the most advanced food ordering platforms in the market. We are looking for an Engineering Manager with experience leading high performing teams to deliver the best possible experience for our customers.
This position is fully remote and allows you to work from anywhere within Northern Ireland.
How you’ll make an impact:
- Manage execution of engineering projects, meeting deadlines and maintaining quality standards.
- Drive the identification, prioritisation, and resolution of technical debt by collaborating with teams to assess its impact, partnering with the product team to integrate remediation into project planning, and communicate outcomes to leadership, ensuring balance with feature development and sustainable system architecture.
- Own and execute on your team's product roadmap, aligning it with long-term business objectives.
- Develop and implement new processes to address business needs.
- Keep the team competitive by adopting new technologies and industry best practices.
- Ensure engineering teams work effectively with other functions to meet business goals.
- Deliver systems that meet performance, scalability, and quality standards, consistently delivering reliable solutions.
- Regularly evaluate team performance and quality, driving necessary improvements.
- Resolve major technical issues, acting as the main point of escalation for stakeholders.
- Work with clients and partners to address technical needs, resolve challenges, and ensure effective solutions.
Leadership Responsibilities:
- Manage an engineering team, ensuring strategic alignment with business goals and successful execution of deliverables.
- Eliminate roadblocks and empower the team, acting as a servant leader who ensures team success.
- Drive team growth through mentoring, 1:1s, and development plans, fostering professional development.
- Promote a high-performance culture that encourages innovation, inclusion, and diverse perspectives.
- Guide team technical development, enforce best practices, and provide mentorship.
- Lead the hiring and development of engineering talent, ensuring alignment with team objectives and organisational values.
What will set you up for success:
- Bachelor’s Degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
- 12+ years of engineering experience, with 2+ years in management.
- Deep knowledge of technical architecture, system design, and scalability.
- Experience collaborating across teams to develop and execute product roadmaps.
- Proven success in hiring and managing engineering teams.
- Strong history of managing and developing technical teams, focusing on performance.
- Excellent interpersonal skills, with the ability to collaborate across teams with empathetic leadership.
- Familiarity with emerging technologies and a track record of driving process improvement, experimentation, and innovation.
- Leads independently while staying aligned with company objectives.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
Applicant Privacy Notice (United Kingdom)
Similar Jobs
Cloud • Security • Software • Cybersecurity • Automation
Leads a distributed team of Site Reliability and Backend Engineers responsible for GitLab.com's asynchronous processing and caching platforms. Owns reliability, service-level objectives, capacity planning, incident response, on-call operations, Redis upgrades, operating system patching, deployment architecture, and migration to a durable workflow engine. Manages hiring, development, quarterly planning, roadmap execution, and coordination across globally distributed teams.
Top Skills:
Burn-Rate AlertingDurable Workflow EnginesGitlabRedisService-Level IndicatorsService-Level ObjectivesSidekiq
Cloud • Security • Software • Cybersecurity • Automation
Manage a distributed team of senior and staff engineers developing and scaling Gitaly, GitLab’s Git storage tier. Drive complex infrastructure, performance, scalability, architecture, and maintainability initiatives while balancing roadmap and platform priorities. Provide mentoring, career development, technical guidance, and accountability. Collaborate asynchronously with Git and cross-functional teams, represent Gitaly’s technical direction, and ensure long-term platform viability through sound architectural judgment.
Top Skills:
Distributed SystemsGitGitalyGitlabGoStorage Engines
Database
Leads Supabase’s globally distributed Realtime engineering team, balancing people management, hiring, roadmap delivery, technical quality, reliability, support, and incident response. The role manages a low-latency Elixir and Phoenix service supporting Broadcast, Presence, and Postgres Changes. Responsibilities include coaching engineers, managing performance and career development, prioritizing work, maintaining service-level objectives, coordinating incidents, and driving blameless post-incident improvements.
Top Skills:
BeamElixirErlangLinearPhoenixPostgres Logical ReplicationPostgresPub/SubRow Level SecuritySlackWebsockets
What you need to know about the Belfast Tech Scene
If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.
