What you’ll do
Your key accountabilities will include:
- Support the day-to-day management of Employment Tribunal claims, ensuring deadlines, correspondence and procedural requirements are managed accurately and proactively.
- Prepare and coordinate key litigation documents including witness statements, correspondence, bundles, chronologies, case summaries and settlement documentation.
- Work with HR, Employee Relations and operational stakeholders to gather evidence, coordinate disclosure exercises and support factual investigations.
- Maintain litigation trackers and reporting, identifying trends, risks and opportunities to improve processes and ways of working.
- Use Microsoft Copilot and other approved AI tools to support drafting, research, summarisation and workflow efficiency while maintaining confidentiality and quality standards.
Who you are
Your skills and experience will include:
- You'll have experience supporting or managing Employment Tribunal litigation, including areas such as disclosure, witness statements, bundles, pleadings and hearing preparation.
- You have a strong understanding of Employment Tribunal processes, deadlines and case management requirements.
- You're highly organised, able to manage multiple priorities and comfortable working in a busy litigation environment.
- You possess excellent drafting skills, strong attention to detail and the ability to analyse evidence and present clear, practical recommendations.
- You're a confident user of Microsoft 365 and generative AI tools such as Microsoft Copilot, with a keen interest in process improvement and legal technology.
What’s in it for you?
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes linked to your performance and ours
- Strong pension and life assurance to help plan for the future
- Tailored induction and training to support your development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market-leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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