Processes and maintains certification documents, project records, and correspondence using internal and customer-facing systems. Reviews project readiness, analyzes post-certification data for discrepancies, coordinates issue resolution, updates project status, manages request queues and email, and follows documented procedures and security practices. Supports continuous improvement while delivering accurate, timely service to internal and external stakeholders.
JOB DESCRIPTION
QUALIFICATIONS
What you'll experience working for ULS
UL Solutions has been pioneering change since 1894 and we're still leading the way. From day one, we've blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science.
That's where you come in - because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe.
This is more than a job. It's a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today - and tomorrow. As a member of our safety science community, you'll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world.
Everyone here is unique. But we're also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change.
Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future - one where everyone benefits.
Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit UL.com
#LI-PH1
#Hybrid
- Attend and complete Foundational Training, acquire process skills and meet qualification requirements.
- Understand UL file structure, terminology and systems needed for Processing backend work.
- Utilize system software and tools (internal and customer facing) to manage certification documents and correspondence while following appropriate Work Instructions/ SOPs.
- Receive projects for processing/ fulfilling backend work from various functions and Industries.
- Review project details to ensure readiness of information to process and determine further hand-off to subsequent function/ processes as applicable at the end of project completion.
- Demonstrate ability to analyze data post certification for discrepancies then proactively communicate with appropriate function/departments to resolve issues within a project, if any, in order to complete assigned task/project in a timely manner.
- While processing backend work, documents project status as needed.
- Resolves problems in an expedient, professional and courteous manner.
- Expediently manages and maintains personal request queues and email box.
- Attends to emails from stakeholders with sense of urgency and seeks the direction from leadership to resolve issues requiring additional help.
- Be a change agent, support Business Transformation efforts and continuous improvement initiatives that drives quality and efficiency.
- Ability to work effectively with a diverse team.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Perform other duties as directed.
QUALIFICATIONS
- 1~2 years of working experience in similar role/ freshers are welcome to apply.
- Higher Secondary Education/ University degree or Diploma is required depending on the region.
- Should poses basic computer knowledge and shall be well versed with MS word and should have good Keyboard skills.
- English skills (region based) intermediate level / should possess strong communication skills, critical thinking and interpretation skills.
- IT/ computer knowledge will be added advantage.
- Shall be well versed with MS word and should have good Typing skills.
- Ability to handle repetitive day to day tasks without sacrificing quality.
- Must work well independently and actively engage in team discussions; providing feedback when applicable.
What you'll experience working for ULS
UL Solutions has been pioneering change since 1894 and we're still leading the way. From day one, we've blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science.
That's where you come in - because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe.
This is more than a job. It's a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today - and tomorrow. As a member of our safety science community, you'll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world.
Everyone here is unique. But we're also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change.
Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future - one where everyone benefits.
Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit UL.com
#LI-PH1
#Hybrid
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