DevOps Manager

How You’ll Support Our Mission! 

Our vision is to provide our customers with meaningful information that leads to actionable outcomes, improving community health and safety through the power of data. As a DevOps Manger at ESO, you will be working as part of the global DevOps team and reporting to the Director of Cloud.   

You will lead a team of DevOps engineers across multiple time zones and will strive to make our software more reliable while increasing release cadence of your team. You will develop automation solutions for deploying the infrastructure and services required to run our applications in Azure. You’ll be a teacher, an engineer and a promoter for modern DevOps and Infrastructure-As-Code practices. 

What You’ll Be Doing – the day to day: 

We are looking for a hands-on manager to lead our DevOps practice. You will be a key member of our Engineering group which consists of creative technologists who lead by example, setting the pace and tone for building a culture of high performing teams.   

You can expect to: 

• Work with our development and quality teams to implement and advise on the use of technologies, tools and processes. 

• Work with our development teams to build and improve our infrastructure-as-code and CI/CD processes. 

• Be the expert and Go-To person for DevOps process and patterns across the organisation.  

• Advocate for server-less technologies and help with the implementation of these technologies in various teams across the company.  

• Have flexibility and ownership of DevOps technology and processes.  

• As a Dev Ops Manager one of your key responsibilities is to build and maintain a passionate, engaged and effective team. You do this through taking a deep interest in the people that report to you by making sure they are happy, motivated and challenged in what they are doing. 

Who You Are - some of the essential things required to be successful in the role: 

• 5+ years’ experience as a DevOps Engineer. 

• 1+ years’ experience of leading, managing or mentoring a Software Dev Ops team.

• Have a passion for people, growing teams and delivering with quality at the forefront.

• Excellent teamwork and collaborative decision-making skills.

• Ability to communicate clearly and effectively, both in writing and verbally.

• Cloud platform experience, preferably with Azure but open to AWS, GCP etc. experience.

• CI/CD tools such as Azure DevOps, Jenkins and Octopus Deploy etc. 

• Infrastructure as code tools such as Terraform and Ansible.  

Who You Are – it’s desirable if you have some of the following experience:  

• Agile development methodologies (Scrum / Kanban).
• Docker and Kubernetes orchestration preferably deploying and supporting production applications. 
• APM/Infrastructure monitoring and alerting tools such as New Relic. 
• Windows and Linux environment experience. 
• Experience with development languages such as .NET, Java and Python. 
• Experience with Database technologies such as SQL, Mongo and Cosmo DB. 

Are you ready to Make a Difference? At ESO, we believe in bringing your true self to work every single day. If you don’t match all the qualifications in the job description, we encourage you to apply anyway! We are looking for passionate, innovative, and authentic people to help drive our mission. 

Benefits & Perks! You will have fantastic benefits at ESO including but not limited to;

• Life insurance (4 x base salary) 
• Income protection insurance 
• A generous pension contribution 
• Private medical insurance including optical and dental 
• A health cash plan 
• Modern City Centre office and a flexible hybrid working policy  
• Annual health and wellness allowance + cycle-to-work scheme  
• Enhanced paternity leave and pay, enhanced adoptive pay, enhanced maternity pay 
• Enhanced short and long-term sick pay 
• Great holiday entitlement which increases year on year until you reach 5 years of service! 

About ESO

ESO is a fast-paced, growing data, technology and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our offices across the US, Canada and Northern Ireland. 

ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

Data Privacy

We disclose your personal information to our private equity sponsor, Vista Equity Partners, and its affiliates, including Vista Consulting Group (collectively, “Vista”), for administration, research, database development, workforce analytics and business operation purposes, in line with the terms of this Privacy Policy. Vista processes and shares your personal information with its affiliates, including other Vista portfolio companies, on the basis of its legitimate interests in managing, administering and improving its business and overseeing the recruitment process and, if applicable, your employment relationship with ESO Solutions UK Ltd. If you have consented to us doing so, we also share your personal information with other Vista portfolio companies for the purpose of being considered for other job opportunities in the pooling system, both inside and outside the EEA. Please find a full list of all Vista portfolio companies at: https://www.vistaequitypartners.com/companies/ and Vista’s privacy policy at https://www.vistaequitypartners.com/privacy/. Where this requires us to transfer your personal information outside of the EEA, please refer to the Privacy Policy for further details on cross-border transfers. In connection with the recruitment process, your personal data may be transferred outside of the EEA to Lever, Hirebridge, LLC and Criteria Corp., which provide applicant tracking and evaluation services. Hirebridge, LLC and Criteria Corp. have agreed to comply with the EU Standard Contractual Clauses to ensure that your personal information is adequately protected whilst outside of the EEA.