Contract Product Manager (Content/Personalisation)

Contract Product Manager - Remote, Outside IR35

Who We Are:

MetaCompliance is the human risk management company transforming how organisations build resilient security cultures. Its intelligent enterprise-ready platform combines personalised cybersecurity education, behavioural analytics and automation to measure, mitigate and manage human risk at scale. Trusted by over six million users worldwide, MetaCompliance helps global enterprises reduce risk and embed lasting behaviour change

This is a defining year for us, and we’re looking for talent individuals who have the desire to play a meaningful role in shaping what comes next. With the backing of Keensight Capital, we’re entering a new era of global growth—scaling fast and building with intent. James Mackay, our CEO is bringing a clear, progressive vision to the business, rooted in deep industry insight that inspires innovation and excellence. Our strengthened leadership team brings deep expertise in technology, commercial growth, and high-impact scalability.

We’re building a world-class technology function grounded in modern engineering practices, continuous delivery and leveraging AI innovation, coupled with a game-changing product roadmap.

How we work matters just as much as what we’re building. We’re creating an environment where high-performing people can do their best work—backed by flexibility, trust, and a culture that values clarity, collaboration, and mutual respect. You’ll have the autonomy to lead, the support to grow, and the space to bring your ideas of “what good looks like” to life. If you want to do the most impactful work of your career, inspire results that really matter, alongside a team that values communication, collaboration, and progress, we’d love to hear from you!

Why We Are Hiring:

We’re hiring a Contract Product Manager to lead one of our dedicated innovation team: A small, focused group tasked with shaping the next generation of our learning platform. This isn’t just about managing a backlog; it’s about exploring bold ideas, validating concepts, and creating experiences that redefine how organisations approach security awareness.

Our learning content has always been a core strength, but the landscape is changing. We want to go beyond static training and deliver something dynamic: tools that let clients customise content for their industry and adapt it to individual departments. Imagine a healthcare organisation seeing tailored scenarios that feel relevant, or a finance team engaging with content designed for their world, content that spans every worker in an organisation whether on the factory floor, office based or in the field.

Alongside this, we’re building immersive experiences—Cyber Games and escape rooms— designed to take engagement and measurability to the next level, adding a layer of interactivity and clear outcomes that make learning even more impactful

These projects aren’t simply creative; they’re strategic, forming part of our evolution from a leader in Security Awareness Training to becoming the European leader in Human Risk Management. Your work will directly influence how organisations reduce risk and build cyber-aware cultures.

If you thrive on autonomy, love solving meaningful problems, and want to see your ideas turn into tangible impact, this is your chance to help us push boundaries and deliver something truly transformative

What We Are Looking For:

• A Product Manager who thrives in a fast‑paced, experimental, and ambiguous environment. 

• Someone skilled at shaping vague problem areas into clear, validated product opportunities. 

• A strong collaborator who can work closely with internal stakeholders, cross‑functional teams, and clients. 

• Someone confident using both in‑house and third‑party (including AI‑based) tools to deliver value. 

• A product thinker who balances innovation with alignment to business goals and client needs.
• Ideally, experience working with learning/training content and understands the importance of delivering content in way which increases adoption   

Responsibilities

• Contribute to the product vision, strategy, and roadmap for the innovation team. 

• Own features through their full lifecycle: ideation, validation, development, launch, and post‑release iteration. 

• Conduct continuous customer discovery using interviews, data analysis, and competitor insights. 

• Translate basic requirements into validated, meaningful features based on client feedback, internal alignment, and competitive research. 

• Utilise internal and 3rd‑party AI tooling to deliver personalised and impactful client experiences. 

• Lead work on projects such as personalised content experiences tailored to client needs. 

• Partner with Product Marketing on go‑to‑market planning and feature rollout. 

• Communicate proactively with key internal and external stakeholders to ensure alignment and clarity. 

• Define, monitor, and analyse KPIs/OKRs to measure product success and guide prioritisation. 

• Maintain a high standard of product communication, documentation, and in‑product messaging. 

Requirements: 

• Proven experience in Product Management, with a strong demonstratable understanding of product management fundamentals. 

• Passion for building customer‑centric products and solving complex problems. 

• Strong ability to collaborate effectively with cross‑functional teams in dynamic environments. 

• Experience supporting or contributing to go‑to‑market strategies. 

• Strong data literacy and understanding of how to use data at each stage of product development. 

• Comfortable conducting direct client discovery calls to understand pain points and validate ideas. 
• Excellent written and verbal communication skills. 

Strongly Desired:

• Experience working with learning/training content and understands the importance of delivering content in way which increases adoption   
• Experience working on innovation teams or in high‑ambiguity, fast‑moving environments. 

• Experience with AI‑driven products or personalisation technologies. 

• Familiarity with cyber awareness or cyber security (not essential). 

Statement on Fair Employment and Equal Opportunities:

MetaCompliance Ltd wishes to ensure equal opportunity is given to all job applicants.  This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability.