ICAP Logo

ICAP

Client Lifecycle Onboarding Analyst - 12 Month FTC

Posted 10 Days Ago
Be an Early Applicant
Hybrid
Belfast, County Antrim, Northern Ireland, GBR
Entry level
Hybrid
Belfast, County Antrim, Northern Ireland, GBR
Entry level
Supports client onboarding and lifecycle processes for low-, medium-, and high-risk clients. Performs KYC, AML, due diligence, client screening, and negative media investigations, escalating risks to compliance. Manages team mailboxes, responds to queries, coordinates case allocation, and collaborates with Operations, Front Office, and Anti-Financial Crime teams. Helps improve onboarding turnaround times and provides process enhancement feedback in a fast-paced financial services environment.
The summary above was generated by AI

Group Overview

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

The Group operates from more than 60 offices in 27 countries.  We are 5,300 people strong.  We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Role Overview

The candidate will be responsible for becoming an efficient team member in delivering Business As Usual (BAU) activities within the Client Onboarding team whilst supporting the Client Lifecycle Team Lead in a fast paced Financial Services environment. Graduate level role, where sufficient training will be provided to support the joiner in learning key skills in the Financial Services Sector.

Role Responsibilities

  • Will become responsible for the effective delivery of allocated client lifecycle processes, ensuring that activities are executed to defined service levels and on a timely basis, meeting the requirements of the business

  • Complete onboarding cases for low, medium and high risk clients across all businesses at TP ICAP, undertaking and thoroughly completing all necessary KYC/AML and due diligence checks

  • Monitoring of negative media alerts and where appropriate, investigation and escalation to compliance

  • Utilise screening tools to complete efficient client screening related to BAU cases

  • Responsible for assisting with group mailbox management, responding to queries and the allocation of e-mails within the team

  • Build key relationships with internal Operations stakeholders as well as Front Office Brokers

  • Liaise with the Anti Financial Crime in London on cases that are escalated on AML/KYC risks

People Responsibilities

  • Collaborating with team members to provide an efficient BAU service to clients and driving the reduction of client onboarding times in EMEA

  • Provide feedback on suggestions for process enhancements to senior management

  • Drive a positive culture within the team by supporting all team members in their daily tasks

Experience / Competences

Essential

  • Demonstrates excellent attention to detail, possesses high organisation skills & a proactive approach

  • Demonstrates strong analytical ability and problem solving skills

  • Demonstrates the ability to work effectively in a high pressure environment

  • Highly effective written & oral communication skills; adapts communication style to suit audience

  • Shows evidence of being comfortable working in fast paced or pressured environments

  • Skilled in Microsoft applications software (Word, Excel, PowerPoint, Outlook)

Desired

  • Knowledge of financial markets

  • Previous experience in a similar organization

  • Passion in achieving results and goals

Band & Level – Professional, 4

#LI-Hybrid #LI-ENT #NIJobs

Not The Perfect Fit?

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. 

Location

UK - City Quays 3 - Belfast

Similar Jobs

2 Hours Ago
Easy Apply
Remote or Hybrid
UK
Easy Apply
Senior level
Senior level
Cloud • Information Technology • Security • Software • Cybersecurity
Present and demonstrate the Zscaler cloud security platform to prospective enterprise customers. Gather technical requirements, translate business goals into relevant recommendations, and act as a trusted technical advisor throughout customer transformation journeys. Collaborate with sales to qualify and scope opportunities, deliver presentations, demos, proof-of-concept engagements, and communicate the value of security, SASE, AI-driven, and cloud solutions.
Top Skills: Ai/MlCasbCloud SecurityCnappDlpEnterprise NetworkingIpsProxy TechnologySaseZscaler Zero Trust Exchange
2 Hours Ago
Remote or Hybrid
United Kingdom
Entry level
Entry level
AdTech • Digital Media • eCommerce • Marketing Tech • Sales
Leads a remote team of 8–12 sales advisors, driving revenue, conversion, quality, productivity, and customer experience KPIs. Responsibilities include coaching, performance management, speech analytics, data interpretation, workflow oversight, scheduling, compliance, onboarding, and cross-functional collaboration with Product, Data, Marketing, QA, and Compliance teams. The role also supports continuous improvement, innovation, and development of future sales and leadership talent.
Top Skills: Callminer
3 Hours Ago
Remote or Hybrid
United Kingdom
Senior level
Senior level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Owns partner marketing strategy across the UKI, Nordics, and Benelux. Develops joint demand-generation campaigns, events, and go-to-market programs with resellers, MSSPs, GSIs, and distributors. Tracks pipeline, engagement, ROI, dashboards, and MDF budgets while collaborating with sales, alliance, product marketing, enablement, and regional teams. Manages multiple partners, programs, and deadlines to support revenue growth and market share.
Top Skills: Ai TechnologiesChannelscalerDigital MarketingExcelSalesforceSocial Media

What you need to know about the Belfast Tech Scene

If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account