Lead and develop a B2B sales team to drive revenue growth and retention via customer success and renewal motions. Ensure accurate CRM forecasting, coach team performance, analyze trends to create sales plays, manage client escalations, coordinate incentives, and maintain strategic relationships with Sales Director, clients, and partners.
Job Title:
B2B Associate Sales ManagerJob Description
The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.- Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
- Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
- Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
- Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
- Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
- Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
- Be a point of escalation for our clients and respond promptly to any issues
- Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
- Work with client contact on reporting and forecasting
- Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
- Work with client contact on reporting and forecasting
- Coordinate team incentives and Sales Performance Incentive Funds
- Partner and build business relationships with all partners to ensure customer expectations are met
Location:
GBR Belfast - MaysfieldLanguage Requirements:
Time Type:
Full timeSimilar Jobs
eCommerce • Fashion • Retail • Sales • Wearables • Design
Full-time Brand Ambassador supporting Coach and Kate Spade brands at John Lewis Oxford Street. Responsibilities include delivering exceptional customer service, driving sales and engagement, developing clienteling and event strategies, monitoring performance, executing visual merchandising standards, managing deliveries and replenishment, completing trade reports, and coordinating shopfloor coverage with retail partners.
Artificial Intelligence • Machine Learning
Own enterprise technical support cases from triage through resolution across Kubernetes, cloud infrastructure, ML platforms, authentication, data connectivity, and model deployment. Diagnose issues, write actionable Jira bug reports, create knowledge-base documentation, coordinate global case handoffs, and communicate clearly with customers. The role includes live troubleshooting sessions and participation in an EMEA weekend on-call rotation.
Top Skills:
AWSAzureContainerized ApplicationsGCPJIRAJupyterKubectlKubernetesLinuxPersistent VolumesPythonRbacShell Scripting
.png){kind=logo}
Fintech • Software • Financial Services
Designs, builds, and operates automated deployment pipelines and production workflows for a batch processing platform. Responsibilities include parameterizing scripts, managing deployments across environments, supporting client implementations, troubleshooting run-day failures, automating AWS infrastructure and disaster recovery, creating monitoring and notifications, and documenting operational procedures. Collaborates with development, TechOps, and cloud infrastructure teams to improve platform scalability and sustainability.
Top Skills:
Amazon Web Services (Aws)Apache AirflowAws CliAws CloudformationAws SdksBashCi/CdJavaLinuxPostgresPythonSlackSQLTerraform
What you need to know about the Belfast Tech Scene
If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.
