What You’ll do
Your key accountabilities will include
- Design, build and optimise AI-powered content generation solutions across image, video, text and emerging 3D experiences.
- Develop prompt engineering, RAG and multimodal AI workflows that create high-quality, brand-aligned content at scale.
- Build automated visual content pipelines including image generation, transformation, background replacement, quality assessment and content optimisation.
- Partner with Marketing, Creative and Product teams to turn business requirements into production-ready AI solutions and innovative customer experiences.
- Implement governance, evaluation and operational best practices covering content quality, model performance, brand safety and responsible AI delivery.
Who you are
Your skills and experience will include
- Your skills and experience should include: Hands-on experience with Generative AI, LLMs, multimodal AI, prompt engineering and retrieval-augmented generation (RAG).
- Strong engineering skills in Python and modern AI frameworks, with experience delivering production-grade solutions.
- Experience in AI-powered visual content creation, image processing, computer vision and content automation workflows.
- Ability to work closely with business stakeholders, understand complex requirements and translate them into practical AI solutions.
- A proactive, creative and delivery-focused mindset with a passion for emerging AI technologies and innovation in content generation.
What's in it for you
Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.
Here are some of the benefits we offer that make working for M&S just that little bit more special…
After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
Competitive holiday entitlement with the potential to buy extra holiday days!
Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
A generous Defined Contribution Pension Scheme and Life Assurance.
A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
Everyone's welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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