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Radius (radius.com)

Account Manager

Posted Yesterday
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In-Office
Belfast, County Antrim, Northern Ireland
Junior
In-Office
Belfast, County Antrim, Northern Ireland
Junior
As an Account Manager, you will manage customer accounts, address their queries, and drive sales and upselling of Radius services while maintaining positive relationships.
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Company Description

We are Radius - a leader in sustainable mobility, connectivity, and technology solutions. Our mission is to help our customers navigate through the energy transition and take advantage of the rapid technological fleet and connectivity evolutions that are taking place in their businesses.

Radius was born on the 8th of January 1990 as a fuel card business called UK Fuels, located above a hair dressing salon in the village of Holmes Chapel about 25 miles south of Manchester. 

Forward the clock to the present day, Radius now has six integrated business units that operate across 19 countries globally with nearly 3000 employees!

Job Description

The role of Account Manager is really important to us. You will be responsible for managing & maintaining your desk and making sure that all queries from your customers are acknowledged and answered, along with meeting sales targets to upsell our Radius services. 

We would love to welcome you to our Belfast office, working hours of Monday-Friday 8:30am – 5:00pm.

Your responsibilities day to day will be…

  • Maintaining a positive relationship between Radius and our customers
  • No cold calling, managing a base of live customer accounts, driving sales and upsell on Radius products and services.
  • Hold strong conversations to understand customer requirements, potential issues, wants and needs.
  • Offering services based on customer requirements.
  • Keep internal communications up to date and well informed.
  • Use your initiative to maintain your relationships and put feedback into practice.

 

    Qualifications

    Qualifications

    • Account management or sales professional experience.
    • Telecoms knowledge/experience in the industry is preferred but not a necessity.
    • Good communication skills and telephone manner
    • Driven approach to meet and exceed expectations of customers.
    • Basic understanding of Microsoft office programmes e.g. Excel

    Additional Information

    What can you expect of us?

    • A friendly culture that mirrors our proposition to our customers.

    • A fast-growing organisation that defines itself as being agile and innovative

    • A drive for continuous improvement, which you will be empowered to get behind from day one.

    • A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

    And of course, you will be compensated competitively along with bonus potential and a good range of core benefits.

    Still Curious?

    If you feel we are a good match for each other, you can apply online now!

    If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected].

    Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

    We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you

    We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

     

    Note to recruitment agencies:

    We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

    PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.

    Top Skills

    Excel
    MS Office

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