Teams at Zensar Technologies

Lead business discovery and requirements analysis for data, reporting and analytics initiatives. Define processes, KPIs, data models, lineage and governance. Collaborate with analytics, data architects and delivery teams to elicit, validate and prioritise requirements, support testing, adoption and continuous improvement while managing stakeholders and multiple concurrent initiatives.

Lead end-to-end enterprise CRM and digital transformation programs across Salesforce, ServiceNow, and CPQ. Drive capability modeling, operating model design, solution and requirement engineering, legacy-to-cloud migration, API/microservices integration, Agile delivery as Product Owner, stakeholder engagement, change management, UAT, and governance to optimize business outcomes.

Lead delivery of large, complex lending client projects across scope, schedule, cost, quality and risk. Manage global multidisciplinary teams, own budgeting, forecasting, change control, stakeholder communications, PM tooling, and onsite representation. Drive process improvements and ensure contractual delivery.