Teams at Zensar Technologies

Serve as a functional Business Analyst for Dynamics 365 and Power Platform engagements: gather and document requirements, run workshops, create user stories and process maps, support solution design, coordinate UAT, and drive adoption and process improvements across Sales, Customer Service, Marketing, and Field Service areas using Power Apps, Power Automate, Power BI, and Dataverse in Agile teams.

Lead delivery of large, complex lending client projects across scope, schedule, cost, quality and risk. Manage global multidisciplinary teams, own budgeting, forecasting, change control, stakeholder communications, PM tooling, and onsite representation. Drive process improvements and ensure contractual delivery.

Lead end-to-end enterprise CRM and digital transformation programs across Salesforce, ServiceNow, and CPQ. Drive capability modeling, operating model design, solution and requirement engineering, legacy-to-cloud migration, API/microservices integration, Agile delivery as Product Owner, stakeholder engagement, change management, UAT, and governance to optimize business outcomes.