Teams at Yell Limited

Manage and grow an existing portfolio of SME customers by retaining accounts, identifying upsell and cross-sell opportunities, reviewing digital marketing campaign performance, and recommending strategies to improve ROI. Build long-term client relationships, develop account growth plans, collaborate with internal delivery teams, and maintain accurate CRM records while meeting retention and revenue targets.

Lead, coach, and develop a telesales team to achieve revenue and KPI targets. Drive new customer acquisition, support account management, maximize upselling and cross-selling, and deliver coaching through call listening and one-to-ones. Analyze performance data, maintain call quality and compliance standards, and foster a high-energy, collaborative team culture.

Sell Yell’s AI-powered digital marketing and advertising solutions to SME customers through cold and warm leads. Responsibilities include identifying opportunities, recommending tailored solutions, closing sales, onboarding clients, managing campaigns, monitoring performance, delivering reports, and providing data-driven optimization recommendations. The role is office-based in Belfast with weekday hours and requires strong communication, organization, resilience, customer focus, digital awareness, and proven sales experience.