Jobs at Westpac

Provide high-quality client support to Institutional and Business Banking customers, assist Relationship Managers in planning and delivering client solutions across IBB products, manage client interactions across channels, maintain accurate records in bank systems, identify client needs, and support tailored banking solutions.

Provide day-to-day operational support and troubleshooting for Balance Sheet Risk and Securitisation HPC platform. Support DevOps pipelines and deployments, maintain documentation, engage internal and external stakeholders, ensure SLA compliance, assist platform development, support Power BI reporting, and participate in on-call and occasional weekend work.

Provide Level 2/3 support for procurement and property-related business applications: monitor system performance, resolve incidents, manage requests/changes in ServiceNow/GoJira, assist deployments, perform root cause analysis, maintain runbooks and Confluence documentation, and collaborate with engineers, tech leads, business users and vendors.

The Senior Solutions Architect is responsible for designing complex systems and overseeing their implementation, focusing on integration, security, and digital transformation while ensuring alignment with business objectives.

Support identification, management and monitoring of compliance risks within Consumer Banking and Wealth. Provide regulatory advice, handle frontline queries, support change initiatives, prepare compliance reporting, uplift risk culture, and focus on Privacy and Financial Advice compliance to protect customers and the bank’s reputation.

Design, build and maintain iOS mobile applications; collaborate with product, architecture and payments teams; contribute to technical design, testing, CI/CD and DevOps practices; mentor peers and improve systems for performance, security and reliability.

Design, build and maintain mobile and web applications for payments. Collaborate on architecture, deliver end-to-end solutions, improve systems and delivery, promote testing, CI/CD, security and reliability, and mentor teammates while integrating AI into engineering workflows.

Support execution of syndicated and underwritten loan transactions across the full deal lifecycle. Manage agency duties (covenant compliance, consent requests, syndicate communications), collaborate with internal teams and external advisors, prepare client materials and insights, and manage workflows and timelines to deliver transactions efficiently while maintaining relationships with corporate and institutional clients and market participants.

Lead strategic direction and delivery for Westpac’s Credit Cards portfolio across Consumer and Institutional banking. Drive commercial outcomes, risk management, customer experience, Mastercard partnership, and a high-performing product team. Influence executive stakeholders, use data-driven insights to improve NPS and commercial metrics, and own product governance and third-party relationships to unlock growth and differentiation.

Design, build and maintain Java-based API services and microservices for payments. Collaborate with product, architecture and platform teams to deliver secure, scalable integration solutions. Drive quality engineering, testing, monitoring and performance optimisation. Mentor engineers, support CI/CD and DevOps practices, and ensure solutions meet regulatory, security and compliance requirements.