What It's Like to Work at Wasabi Technologies

How is Wasabi expanding its remote workforce? 

Wasabi is a global company with a Boston base, so we want to ensure we have time-zone specific coverage for both our employees and customers. With that, we’ve been expanding our typical ‘HQ’ roles such as finance and IT into other geographies such as Europe, the Middle East, Africa and Asia-Pacific to ensure we’re able to support our remote-centric workforce. From a specialization focus, this means our business enablement, customer support and tech support roles are the current focus for expansion.

What are some of the daily practices that keep employees connected? 

We use Slack on a daily basis to ensure we can keep up discussions with one another. We’ve also recently rolled out a values program and are actively engaging across platforms with that. 

Our sales team just held regional gatherings in North America, Europe, the Middle East, Africa and Asia-Pacific to share knowledge and team build across different states and countries that people don’t typically get to see one another. The focus was on second-half priorities, where we are to our goals and also spending time with one another. 

The marketing organization just did the same and it was time well spent. Another example is our engineering team that gets together bimonthly outside of work to build relationships and connect with one another. The teams within Wasabi have a budget for in-person gatherings as needed to focus on keeping each other informed.

How does hiring remotely enable Wasabi to build out a more diverse, talented workforce?

We are able to hire for different skill sets and backgrounds across many different countries, states and communities. Hiring remotely helps us get exposure to former talent and expertise across many different industries. This helps us learn from one another from a cross-cultural perspective, and also learn new skills.

For instance, we’ve been building out our Europe, Middle East and Africa inside sales team in Tunisia. This has provided insight into Tunisian culture for many of our colleagues that may not have worked with or in Tunisia. The talent out of Tunisia has proven to be exceptional with many diverse backgrounds, languages and cultures living in that country. Being in North America, Europe, the Middle East, Africa and the Asia-Pacific, we are exposed daily to different backgrounds and ways of thinking.