Jobs at Upwind Security

Design, scale, and maintain Upwind’s cloud infrastructure, CI/CD pipelines, and production systems. The role involves architectural design, cloud technology and open-source tool evaluation, infrastructure automation, Kubernetes and database operations, production monitoring, and ensuring reliable, scalable delivery of product features.

Build and maintain frontend software components using React, TypeScript, and WebGL. Responsibilities include API schema design, architectural and technology decisions, cross-team integration, code and design reviews, and improving system efficiency, scalability, and stability. The role also involves frontend testing, maintenance, and CI/CD within a hybrid Belfast-based team.

Lead quality engineering across multiple teams by building test frameworks, writing automated tests, defining test strategy, integrating CI/CD quality gates, and improving test reliability. Test backend services, APIs, front-end applications, cloud environments, and distributed systems. Mentor engineers, review code, develop test data, support performance testing, measure quality metrics, and collaborate cross-functionally to resolve customer issues and deliver reliable security products.

The Technical Support Specialist will troubleshoot technical issues, provide customer support via various channels, document solutions, and build strong customer relationships, utilizing cloud expertise.

Leads and develops the Solutions Engineering team across the UK and France. Partners with Sales on enterprise opportunities, technical discovery, demonstrations, proofs of concept, and executive presentations. Establishes scalable pre-sales processes, allocates resources, improves technical win rates, and collaborates with Product and R&D on customer needs. Supports hiring, coaching, strategic customer engagements, and organizational growth while maintaining expertise in cloud security and emerging threats. Frequent customer and partner travel is required.

Own strategic customer relationships for Upwind’s cloud security platform, managing the post-sale journey from onboarding through renewal and expansion. Drive adoption, value realization, executive alignment, joint success planning, QBRs, and measurable security outcomes. Partner with Sales, Technical Account Managers, Solutions Architects, and Product teams to support retention, identify growth opportunities, and connect technical capabilities to business impact and ROI.

Own enterprise sales across the UK and Ireland, generating new business, managing the full sales cycle, engaging C-level and technical stakeholders, leading proofs of value, negotiating contracts, and closing multi-year partnerships. The role involves territory planning, channel and AWS ecosystem collaboration, accurate forecasting, Salesforce discipline, and selling cloud security solutions to mid-large enterprises.

Manage strategic customer relationships after sale, lead technical onboarding and cloud deployments, support feature adoption, address issues, gather feedback, guide roadmap discussions, and partner with sales on renewals and expansions. Advocate for customer needs across Product Management and Technical Support while ensuring customers achieve measurable value from the Upwind cloud security platform.

Own the UK&I SMB and startup segment, generating pipeline and closing new business through full sales cycles. Build territory plans, prospect outbound and via partners, engage founders and technical leaders, run evaluations with Solutions Engineering, negotiate agreements, forecast accurately in Salesforce, and identify expansion opportunities. The role requires high-volume pipeline management, quota attainment, cloud or cybersecurity sales knowledge, and disciplined qualification.

The Pre-Sales Engineer will align with customers to understand their needs, provide technical solutions, and support the sales cycle, enhancing Upwind's cloud security offerings.