Teams at Tyk

Senior technical leader in post-sales support owning high-severity escalations, debugging distributed systems, mentoring engineers, improving processes and automation, partnering with Product and Engineering, maintaining 24/7 on-call support, and driving long-term reductions in ticket volume and platform issues.

The Account Manager at Tyk develops long-term customer relationships in a B2B SaaS environment, driving account growth and ensuring value from the platform.