Teams at Twilio

Lead technical response to security events across Twilio's global cloud infrastructure: triage, contain, remediate, document incidents, build runbooks and automations, drive post-incident improvements, participate in on-call rotation and RCAs, and collaborate with R&D to scale threat mitigation and incident response capabilities.

Leads a remote Account Executive team focused on acquiring new enterprise customers across DACH and Benelux. Responsibilities include team building, coaching outbound prospecting, pipeline creation, forecasting, revenue management, cross-functional collaboration, and executive communication. The role requires experience selling CPaaS or SaaS solutions, managing complex negotiations, exceeding revenue targets, and leading distributed teams across countries.

Manage nonprofit customer accounts and complete sales cycles, including lead qualification, acquisition, solution selling, closing, renewals, upselling, and cross-selling. Understand customer business and technical requirements to design Twilio platform solutions. Maintain sales forecasts and pipelines in Salesforce, execute automation strategies, prevent churn, collaborate with cross-functional teams, and improve sales processes while developing expertise in the social impact market.