Jobs at Twilio

Lead technical pre-sales for Twilio's Communications Platform across EMEA: run discovery, demos, POCs, architecture design, RFP responses, and enablement. Build trusted advisor relationships, present solutions, and collaborate with sales, partners, and services to win strategic accounts.

Sell Twilio communications solutions into enterprise prospects and existing customers across UK/Ireland/Northern Europe. Source and qualify new accounts, drive ACV, create pricing proposals, negotiate contracts, manage long sales cycles, and build C-level relationships to close high-value deals while maintaining customer satisfaction.

The Principal Presales Engineer engages with customers, leading technical discovery sessions, building relationships, and demonstrating Twilio's communications solutions while strategizing with sales teams.

Embed with enterprise customers to scope, build, and deploy production-grade solutions. Lead POC workshops and hackathons, write production code (Python/TypeScript/Node), ensure security/compliance, create reusable reference implementations, and feed field insights back to R&D to accelerate adoption and ARR.

Lead a senior engineering team to design and operate Twilio's low-latency, high-throughput media processing stack. Drive architecture, ensure reliability and performance under strict SLOs, mentor engineers, balance technical debt and feature work, collaborate across product and platform teams, and own service metrics and continuous improvement.

As a Frontend Software Engineer at Twilio, you will design, develop, and deploy new features for the Twilio Console platform, manage code through GitHub, and collaborate within a SCRUM team to improve the platform's capabilities while maintaining high engineering standards.

Lead and coach a team of Strategic Account Executives across DACH & Benelux to expand existing customers, drive revenue, manage forecasting, collaborate with Professional Services and Partners, and achieve ambitious growth targets while operating in a remote, cross‑functional environment.

Lead and coach a team of Strategic Account Executives across Northern Europe to expand existing Twilio customer relationships, drive portfolio-wide solution selling, coordinate with Professional Services and Partners, forecast and exceed revenue targets, and manage remote team performance across countries.

The Strategic Account Executive will manage and grow relationships with high-value accounts in the DACH region, focusing on revenue growth through product upselling and net new opportunities.

Lead and grow a team of Presales Engineers for the DACH region, partnering with Sales and cross-functional teams to set technical strategy, enable scalable programs, and accelerate the sales funnel. Drive hiring, coaching, capacity planning, and data-driven decision-making while resolving customer blocking issues and engaging with Product, Engineering, and other stakeholders to ensure successful customer outcomes.