Teams at TRG Screen

Leads centralized L3 production support across six products, serving as the final escalation point for technical issues and incidents. Owns triage, SLAs, diagnostics, reporting, automation, and root-cause improvement. Uses data and AI tooling to reduce recurring issues and ticket volumes, partners with engineering and client success teams, and manages a small support team while fostering continuous improvement and a blameless culture.

Lead full-stack engineering initiatives across architecture, development, testing, reliability, performance, and security. Provide technical leadership, establish coding standards, conduct code reviews, mentor engineers, champion AI-assisted development, resolve complex technical issues, and partner with Product Management to deliver solutions within a .NET-based environment.

Leads globally distributed software engineering teams, overseeing people development, delivery, Agile processes, incident management, technical quality, security, and AI-tool adoption. The role manages team performance and delivery metrics, partners with Product and Design, supports platform modernization, mentors engineers, and maintains alignment with engineering strategy. Candidates need software development experience, people-management expertise, DevOps and Agile knowledge, strong communication skills, and experience delivering production-grade solutions in cross-functional environments.