Jobs at TransUnion

Drive net-new business growth across media and telecommunications accounts. Build senior stakeholder relationships, identify cross-sell and upsell opportunities, develop consultative solutions, negotiate complex multi-year contracts, manage revenue performance, forecast pipeline, and coordinate internal teams to deliver client outcomes.

Supports customers affected by fraud, identity theft, and data breaches by conducting interviews, assessing incidents, documenting cases, providing empathetic guidance, coordinating with stakeholders, preparing third-party correspondence, and escalating cases for specialist support. The role requires Croatian and English fluency, strong communication and organization, accurate case management, and proficiency with Microsoft Office and customer support systems.

Support Dutch- and English-speaking customers affected by fraud, identity theft, and data breaches. Conduct incident interviews, assess case information, document evidence, explain remediation options, coordinate with customers, clients, internal specialists, creditors, and government agencies, and escalate cases when needed. Maintain accurate case records, manage expectations, and provide empathetic guidance throughout the identity restoration process in a shift-based remote role.

Coordinate support for Arabic-, French-, and English-speaking customers affected by fraud, data breaches, or identity theft. Interview customers, assess incidents, gather evidence, prepare correspondence, coordinate with internal teams and external agencies, maintain accurate case records, manage incident progress, and provide final reports. The role requires strong multilingual communication, customer service, organization, problem-solving, attention to detail, and proficiency with Microsoft Office and case-management systems.

Supports growth and retention of insurance-sector clients through prospect research, multichannel outreach, pipeline development, account mapping, cross-selling, upselling, and relationship management. Leads client implementations, coordinates stakeholders, resolves issues, maintains Salesforce and account records, supports reporting and invoicing, and delivers client-facing materials and training. The role is remote, supports international markets, and may involve travel of up to 25%.

Owns revenue targets across Payments, Cards, and E-commerce markets; manages strategic accounts; leads complex, full-cycle sales from opportunity development through contracting; builds executive relationships and presentations; negotiates long-term agreements; identifies product opportunities; and coordinates internal resources to drive sustainable commercial growth in a regulated environment.