Jobs at tem energy

Lead architecture and delivery of Rosso, a stateful, event-driven pricing platform: own design, code, production quality, scalability, and cross-functional integration with ML and Data teams while mentoring senior engineers and driving organisation-wide technical outcomes.

Own the generator customer lifecycle from onboarding to renewal and expansion. Build relationships with UK generators, identify at-risk accounts and expansion opportunities using usage data, design scalable customer journeys and playbooks, work cross-functionally to resolve issues, visit key accounts, and define success metrics to drive retention and net revenue growth.

Lead CX operations for onboarding and service: design and maintain scalable systems, build automations, define triage and resolution protocols, partner cross-functionally to remove friction, mentor junior ops staff, document processes, and own operational quality and prioritisation to support rapid growth and product launches.

Lead product marketing for tem's core energy products: own positioning, messaging, go-to-market strategies, and launch execution. Build PMM infrastructure (ICPs, value props, segmentation, messaging), produce sales enablement and launch assets, partner cross-functionally with Product and Commercial teams, use AI tools to accelerate insight and delivery, and raise the quality of product marketing across the organization.

Lead development of internal developer platforms, CI/CD, and self-serve tooling. Architect scalable serverless systems, improve developer experience, mentor engineers, and partner cross-functionally to increase velocity, reliability, and observability.

Lead and own the ML function end-to-end for Rosso: set ML strategy, hire and develop ML engineers, build operating systems (cadences, monitoring, incident review), drive ML-software collaboration, and be accountable for ML outcomes across forecasting, pricing, optimisation, and classical ML.

Lead pricing ML for Rosso: define technical direction, build production-grade price-optimisation and probabilistic imbalance models, bridge modelling and MLOps, and communicate model decisions across teams.

Own and build the analytics layer: production dbt models, trusted metrics in Omni, and cross-functional analytics projects. Improve data quality with tests and CI/CD, optimise models, document metrics, and partner with Data Engineering and stakeholders to ensure reliable, self-serve analytics.

Lead engineering efforts to design and deliver scalable end-to-end systems and developer tooling. Contribute hands-on code, drive architecture, mentor engineers, collaborate with product and design, prototype new workflows, and improve customer and broker-facing experiences to enable growth and operational scale.

Lead design and delivery of a scalable ML platform: build experiment tracking, model registry, backtesting, shadow deployments, CI/CD, monitoring, and self-service tooling. Define platform strategy, choose tooling, ensure reliable deployment for heterogeneous workloads, and provide technical leadership to ML and software engineers.

Own and improve the end-to-end customer payments, billing, and early-debt experience. Resolve complex payment cases, reduce payment friction and prevent early-stage debt, drive systemic fixes with Product and Finance, track payment metrics, set quality standards and SLAs, and convert frontline insight into scalable payments improvements to protect revenue and reduce churn.

Manage 20–30 channel partners across onboarding, pipeline development, deal acceleration, and renewals. Own full sales lifecycle for broker-sourced opportunities, maintain HubSpot CRM hygiene, share market feedback, and represent the company professionally to grow RED adoption and GWh closed.

Lead and own tem's ML function (Rosso): set ML strategy, hire and develop ML engineers, establish operating systems (monitoring, incident reviews, prioritisation), and drive close collaboration with software engineering to deliver forecasting, pricing, and optimisation models that meet business outcomes.

Lead architecture and deliver end-to-end, scalable full-stack systems and developer tooling. Hands-on coding across backend and frontend, prototype AI-driven workflows, collaborate with product and design, mentor engineers, and drive engineering best practices to accelerate product delivery and scale.

Senior individual-contributor motion designer owning end-to-end motion work: define and evolve a motion system, create campaign/product/social/event/internal motion, translate complex energy and product concepts into clear, emotionally resonant narratives, integrate AI-first workflows to accelerate production, maintain craft and consistency, build reusable templates, and collaborate cross-functionally to support business outcomes.

Lead design and delivery of Rosso, tem's pricing infrastructure: build and operate stateful, event-driven Python systems, integrate ML forecasting and optimisation into production, set architecture and observability standards, mentor senior engineers, and drive cross-functional initiatives to scale high-volume pricing workflows.

Lead pricing ML for a real-time energy transaction engine: define mathematical formulation, build and ship production-grade models, optimise pricing and portfolio balance, and communicate model behavior to commercial and engineering stakeholders.

Produce polished brand and campaign assets across web, social, decks and one-pagers. Maintain and extend the design system and templates, keep files organized, and build AI-driven production workflows to accelerate output. Collaborate with Content, PMM and Growth, accept feedback, iterate quickly, and ship reliably.

Operate back-end CX and onboarding processes (document management, data entry, system administration). Ensure accurate, timely processing; flag and escalate issues; document processes and communicate progress. Identify repetitive work and propose or adopt automation/tools. Work with Product, Engineering, and tooling teams to support Intercom, HubSpot, and triage systems.

Own onboarding-to-renewal for a portfolio of SMB (and some Enterprise) customers to drive retention, expansion and NRR. Build scalable AM playbooks, interpret usage/adoption data to trigger interventions, work cross-functionally, manage renewals, handle escalations, partner with Data/Commercial to refine renewal models, and travel to key accounts.