Teams at Tapestry - Coach and Kate Spade

Provides personalized styling and product recommendations, builds customer relationships, drives sales through storytelling and add-on suggestions, processes POS transactions, maintains stockroom organization, and supports seamless in-store and virtual shopping experiences. Requires flexible availability, including nights, weekends, holidays, and busy retail periods.

Sell Kate Spade products and deliver exceptional customer service; meet individual sales goals; build personal clientele through outreach and client book use; maintain strong product knowledge and brand presentation; follow visual and operational standards; process POS transactions accurately; perform heightened responsibilities as a Keyholder, supporting store operations and the team.

Represent Tapestry brands within John Lewis by delivering exceptional customer service, driving sales through clienteling and activations, executing visual merchandising, monitoring store performance, managing stock and deliveries, and building relationships with store teams and regional brand leads.