Teams at Tandem Bank

Manage late-arrears accounts across mortgages, motor finance, and unsecured loans. Contact customers, assess income and expenditure, negotiate repayment and forbearance arrangements, manage repossessions and enforcement cases, and support customers experiencing financial difficulty or vulnerability. Ensure compliant documentation, complaint handling, fair customer outcomes, and adherence to FCA MCOB, CONC, CCA, GDPR, and internal procedures.

Build and manage relationships with used car dealers and brokers across a defined territory. Generate new partnerships, manage existing accounts, negotiate competitive motor finance terms, attend face-to-face meetings, provide customer service, and achieve sales and performance targets while following company policies and regulatory requirements.

Develop and manage relationships with used car dealers and brokers across a defined geographic area. Generate new partnerships, support existing accounts, negotiate competitive motor finance terms, attend face-to-face appointments, provide customer service, and achieve sales and performance targets while complying with company policies and regulatory requirements.