Jobs at Symphony

Software Developer Interns collaborate on designing, developing, testing, debugging, and maintaining software applications. They write efficient, documented code, participate in code reviews and brainstorming, resolve defects, and learn modern tools, frameworks, programming languages, and development methodologies while working with experienced developers.

Execute and optimize B2B demand-generation campaigns across Google Ads, LinkedIn Ads, and other acquisition channels. Manage targeting, keyword research, A/B testing, budgets, tracking, and performance reporting. Analyze CAC, CTR, conversion funnels, lead quality, and pipeline ROI to improve results. Collaborate with content, design, product marketing, sales operations, and data teams to support messaging, landing pages, and revenue growth.

Supports business operations through process analysis, regional sales strategy support, project coordination, data analysis, reporting, KPI monitoring, documentation, and process improvement. Collaborates with cross-functional teams and helps maintain accurate operational records while gaining practical experience and mentorship.

Supports the BI team by building dashboards, analyzing platform and business data, optimizing reporting workflows, researching markets and solutions, collaborating with Sales, Product, and Engineering, and auditing databases for data integrity. The role translates raw data into actionable insights and helps inform business decisions.

Supports the Infrastructure team with infrastructure automation, Infrastructure as Code, monitoring and observability, incident response, reliability tuning, performance analysis, and CI/CD pipeline maintenance. Works alongside senior engineers on cloud-native architectures, container orchestration, deployment automation, and resilient enterprise systems while developing practical SRE skills.

Assists the technical support team with diagnosing and troubleshooting client issues across phone, email, and chat. Provides step-by-step technical guidance, documents customer interactions and resolutions, escalates complex problems, and helps create knowledge base articles and FAQs. The intern develops technical troubleshooting, communication, and customer service skills while learning Symphony’s messaging and voice products.