Sprout Social
What's It Like to Work at Sprout Social?
Frequently Asked Questions
Sprout Social supports employee job satisfaction through meaningful work, employee feedback, recognition, career support, flexibility, and a culture built around ownership and collaboration. The company reported 1,362 full-time employees at the end of 2025, an average employee tenure of 3.3 years, and 80% participation in its biannual employee pulse surveys.
- Employees have a clear connection to company values: Sprout centers its values around four principles: Be a Joy to Work With, Put Your Name on It, Change the Game, and All In, All Together. These emphasize accountability, collaboration, bold thinking, and high-quality work.
- Employee feedback actively shapes the workplace: Sprout increased the frequency of its employee-listening practices in 2025 and maintained 80% participation in its biannual pulse surveys. The company says employee feedback has informed changes to areas such as performance management and coaching.
- Recognition is built into the employee experience: Sprout’s Value Awards recognize employees who demonstrate company values. Recipients receive a $2,000 award plus a $500 donation to a charity of their choice, combining individual recognition with community impact.
- Employees have structured opportunities to grow: Sprout supports development through career bands, regular manager 1:1s, performance reviews, leadership-development programs, and companywide learning initiatives. Built In has also highlighted access to professional-development budgets for books, courses, certifications, conferences, workshops, and internal knowledge sharing.
- Work practices are designed to support focus and sustainability: Sprout uses companywide meeting-free Focus Days on Wednesdays and provided nine companywide R&R days in 2025. One employee says, “Sustainable pace isn’t just something we talk about at Sprout; it’s something we protect.”
- Employees describe a culture where they can keep developing: One Sales Development Manager says, “Sprout encourages it—knowing I’m just trying to get 1% better every day.” Another employee similarly says that even as Sprout grew from roughly 100 to more than 1,000 employees, she continued to feel that her voice was heard.
- External signals:
- Overall workplace rating: 84% of employees say Sprout Social is a great place to work. (Great Place to Work)
- Welcoming environment: 96% say new employees are made to feel welcome. (Great Place to Work)
- Employee autonomy: 92% say people are given significant responsibility. (Great Place to Work)
- Ability to recharge: 92% say they can take time off when necessary. (Great Place to Work)
- Chicago workplace recognition: Sprout ranked #15 on Fortune’s Best Large Workplaces in Chicago list in 2025. (Fortune; Great Place to Work)
- Repeated workplace recognition: Sprout has received recurring Best Place to Work recognition across major workplace lists. (Built In; Sprout Social 2025 Form 10-K)
Bottom line: Sprout Social supports employee job satisfaction through employee listening, meaningful recognition, development opportunities, protected focus and recharge time, and a values-driven culture that emphasizes ownership and collaboration. Employee testimonials and third-party workplace data also point to strong levels of responsibility, support, and belonging.
Yes. Sprout Social is generally viewed as a good place to work. 84% of employees surveyed by Great Place to Work say Sprout is a great place to work, versus 57% at a typical U.S.-based company, while the majority of employees on external review sites say they would recommend the company to a friend.
- Employees report a positive overall workplace experience: Great Place to Work reports particularly strong results around belonging and autonomy: 96% of employees say new hires are made to feel welcome, 92% say employees are given significant responsibility, and 92% say they can take time off when needed.
- Some employees choose to return to Sprout after leaving: One returning Sprout employee said the “people, the people, the PEOPLE” drew her back, highlighting the quality of her peers, leadership and customer relationships.
- Employees highlight collaboration and the quality of their coworkers: Employees describe Sprout as an environment where ideas are encouraged and teams consist of smart, driven and supportive colleagues who work together on difficult problems. The company also invests heavily in maintaining a healthy, cohesive culture regardless of where employees work.
- Sprout has earned repeated workplace recognition: In 2025, Sprout was named a Built In Best Place to Work for the sixth consecutive year, earning recognition in both Chicago and Seattle.
- External signals:
- Positive employee experience: 84% of employees say Sprout Social is a great place to work, compared with 57% at a typical U.S. company. (Great Place to Work)
- Employee recommendations: A majority of Sprout Social employees say they would recommend the company to a friend. (Glassdoor)
- Overall employee rating: Sprout maintains a positive overall employee rating on Glassdoor. (Glassdoor)
- Chicago workplace ranking: Sprout ranked #15 on Fortune’s Best Large Workplaces in Chicago list for 2025. (Fortune; Great Place to Work)
- Long-term workplace recognition: Sprout has earned repeated Best Place to Work recognition over multiple years. (Built In; Sprout Social)
Bottom line: Employee feedback is broadly positive: most Glassdoor reviewers recommend Sprout, while Great Place to Work data shows particularly strong employee sentiment around the overall workplace experience, welcoming new hires, autonomy and taking time off. Repeated recognition from Built In, Fortune and Great Place to Work provides additional support for Sprout Social’s reputation as a strong technology employer.
Sprout Social's Candidate Tradeoffs
If you’re weighing whether Sprout Social is the right fit, these are the core tradeoffs to consider.
- Sprout Social places greater emphasis on autonomy paired with clear accountability and measurable standards than on loosely defined roles with flexible performance expectations.
Sprout Social Employee Perspectives
What drew you back to Sprout Social?
The people, the people, the PEOPLE. The leadership at Sprout is top-notch and my peers are the best. Sprout was my first job out of college, so it was all I knew. When I left it was to explore what else was out there and, right after leaving, I realized the grass isn’t always greener.
I hit the jackpot with Sprout with the intelligent people I get to work with, a product that works and I enjoy educating people on, and amazing customers. It didn’t take me long to realize I wanted to go back to Sprout, and the timing worked out that there was an open spot for me to return. I was thrilled to rejoin my team and be welcomed back with open arms.
Since returning, what are you most excited to have back in your professional life?
Being able to have a professional life that supports my personal life. I love my job but it isn’t my whole life. I feel very fortunate to have our rest and recovery days, unlimited PTO and the encouragement to follow passions outside of work. The support we are given to enjoy our personal life makes me more motivated and excited to perform well in my professional life. I am able to show up every day with a clear mindset and a desire to perform well for my team.
What advice would you offer to leaders who wish to create the type of workplace that draws former employees back?
When I left I had leaders let me know they supported my decision and that there would always be a spot for me at Sprout if I wanted to return. I felt so valued, supported and comforted that I had leaders that understood my decision and truly wanted the best for me.
The culture and balance at Sprout is hard to beat and starts with the leaders. For me, a truly great workplace is defined by the people you share it with, being able to grow and learn without fear of failure, and being passionate about the company and aligning with their values. Sprout checks all of these boxes for me and I am so happy to be back.
Employees describe Sprout Social as a workplace built on mutual trust and autonomy. People are trusted to manage their days and take ownership of challenging work, while employees also express confidence that the company will make decisions with their needs in mind. That two-way trust can contribute to an environment where employees feel both empowered and supported.
“I feel like there’s trust on both sides. Sprout trusts me to manage my day and solve hard problems. But I trust Sprout too to make decisions that support us.”
Employees describe Sprout Social as a workplace where collaboration comes with meaningful ownership. People are encouraged to speak up when they see opportunities for improvement and have the autonomy to work with colleagues to turn those observations into action, creating an environment where employees can have a tangible influence on their work.
“I really enjoy solving hard problems in collaboration with peers. We have the ability to not only say something could be better, but the ability to act on it. You don’t find that in every company.”
What People Are Saying About Sprout Social
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Benefits & Perks: Offerings include mental-health support via Modern Health, 16 weeks paid parental leave for all parents, flexible PTO with company Rest & Recharge days, an ESPP with equity grants, and a 401(k) match. Additional perks such as home-office and internet stipends, legal insurance, commuter benefits, and lifestyle stipends reinforce a total-rewards package beyond basics.
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Work-Life Balance: The company promotes a flexible, hybrid setup across global hubs with remote options, meeting-free focus days, and flexible schedules. Company-wide recharge days and flexible PTO are positioned to support balance and reduce burnout.
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Belonging & Inclusion: DEI is presented as always-on, with public updates, active employee resource groups, and inclusion embedded in hiring, development, and product practices. Community engagement and transparency around representation underscore an emphasis on belonging.
Sprout Social's Benefits
Company or teams have recognition rituals for individual work
Employee feedback used to shape policies and strategy
Encourages autonomy and ownership from employees
Established employee awards to honor work and contributions
Managers offer consistent feedback loops
Provides resources to build team camaraderie
Documented career progression frameworks
Documented path to leadership development
Promote from within
Provides customized development tracks
Defined values and mission statements
Engineering team utilizes pair programming
Hosts in-person revenue kickoff meetings
Implements team-based strategic planning
Leadership is transparent and communicative
Open office floor plan to encourage communication and collaboration
Uses an OKR operational model to clearly define goals and priorities
Utilizes an open door policy that encourages accessibility
Async-friendly policies, culture that encourage work flexibility
Defined boundaries around off-hours communication
Offers a remote work program
Utilizes a hybrid work model
