Teams at Socket (socket.dev)

The Sales Development Representative will prospect and engage potential customers, qualify business opportunities, create leads, and initiate sales conversations. Responsibilities include developing industry-specific outreach strategies, presenting Socket’s security product, researching markets, maintaining prospect communication, and collaborating with sales teams. The role requires at least one year of sales experience, strong communication skills, CRM experience, self-motivation, and the ability to work in a fast-paced environment.

Lead pre-sales technical discussions, demos, and POCs while owning post-sale success and growth for European enterprise accounts. Drive adoption, renewals, and expansions, collaborate cross-functionally, and translate technical capabilities into business value for security and engineering teams.

Lead and grow a Europe-based team of Technical Account Managers responsible for onboarding, adoption, customer health, retention, and technical customer partnerships. Own gross retention outcomes, escalations, post-sales processes, health scoring, QBRs, playbooks, automation, and team performance. Partner with Sales, Product, and Engineering while supporting enterprise customers, reporting business metrics to leadership, and scaling the post-sales function.