What's the Work-Life Balance Like at Smartly?

Smartly approaches flexible work through a hybrid way of working that balances in-person collaboration, focused work from home, employee trust, and global flexibility. This model is designed to keep employees physically and psychologically connected while fostering agile innovation.

• Office-first collaboration with flexibility: Smartly’s hybrid model gives employees structure without removing flexibility. For employees in countries with Smartly offices, the standard rhythm is three office days per week: a shared company office day on Thursday, a team collaboration day, and one individual office day chosen by the employee. Office days are used for collaboration, connection, and shared momentum, while remote days support focused work, deep thinking, and productivity.
• Global remote work options: Employees can also use short-term remote work options, including up to 30 days per year working from anywhere or up to 60 days per year working from another Smartly location. This gives employees additional flexibility to manage personal needs, travel, and life outside of work. Smartly’s benefits data also confirms global Work From Anywhere support under the 30/60-day model.
• Focus, productivity, and wellbeing: Employees are encouraged to structure their workdays in ways that support focus, collaboration, and sustainable productivity. Smartly’s hybrid model gives teams dedicated office time for alignment and connection, while remote days support routines, calendar blocking, deep work, and personalized workflows that help reduce interruptions and prevent burnout.

Smartly supports employee mental health and wellbeing through healthcare benefits, professional counseling, wellness, and community connection programs designed to support employees both personally and professionally.

• Professional mental health support: Smartly provides global mental health support through Auntie, giving eligible employees one package per year with a mental health professional. In the U.S., employees also have access to an Employee Assistance Program, while some countries offer additional support through local healthcare providers.
• Wellness benefits and recovery support: Employees receive location-based wellness benefits that can support activities such as fitness, massage, mindfulness, or mental health apps. Smartly also offers generous annual leave, time off (PTO), along with paid sick leave, parental leave in several markets, and family-related support to help employees recharge and navigate different life stages.
• Proactive wellbeing culture: Smartly supports personalized wellbeing through initiatives such as mental wellbeing workshops, stress and burnout resources, journaling sessions, self-care challenges, and focus-time practices like no-meeting days. Managers are encouraged to support healthy workloads through clear priorities, direct feedback, and early awareness of exhaustion signals.
• Family and community support: Smartly supports employees through family-friendly benefits, inclusive communities, and intentional connection. Depending on location, employees may receive parental leave, paid sick leave, healthcare support, wellness benefits, and family-related support such as sick child leave or childcare-related benefits. Globally, employees have access to mental health support through Auntie for confidential personal or professional support.