Teams at Rithum

Own a portfolio of strategic B2B SaaS accounts through onboarding, adoption, renewals, and expansion. Drive business outcomes via executive engagement, data-driven account health monitoring, enablement, cross-functional collaboration, and mentoring junior CSMs to improve retention and growth.

Lead ICP definition, account scoring, and account/contact strategy to prioritise sales efforts. Build scoring models, design tiering and territory recommendations, govern enrichment/data strategy, track market signals, and partner cross-functionally with Sales, Marketing, and Enablement to improve targeting, conversion, and go-to-market execution.

Lead cross-functional, client-facing implementations from kickoff to completion. Manage scope, schedules, risks, and dependencies; communicate status to stakeholders; apply Agile/Waterfall; maintain delivery artifacts; train clients and improve delivery processes to ensure on-time, high-quality adoption of the Rithum platform.