Teams at Replit

The Premium Support Engineering Manager will lead a team to provide top-tier technical support to Pro and Enterprise customers, ensuring service excellence and operational effectiveness while mentoring team members and managing complex escalations effectively.

As a Premium Support Engineer, you'll lead a team providing exceptional technical support to high-value customers, manage escalations, and improve operational processes while collaborating with various teams.

As an Enterprise Account Manager at Replit, you will enhance customer satisfaction, drive account retention, and cultivate long-term partnerships while promoting AI-powered software creation solutions.