Teams at Rapid7

Leads and scales Rapid7’s technical support organization in Belfast. Responsibilities include managing support engineers and managers, developing career progression, driving process and tooling changes, improving operational metrics, resolving escalations, partnering with Engineering, Product, Customer Success, and Sales, and building consistent global support practices. The role emphasizes organizational change, customer outcomes, technical communication, accountability, and continuous improvement.

Executes security governance and compliance initiatives across EMEA and APAC, translating auditor requirements into actionable steps for technical teams. The role evaluates security control design and effectiveness, identifies compliance gaps and project risks, supports audit activities, and promotes security controls across the business. It also requires cross-functional collaboration with Legal, Engineering, and Information Security teams.

Manage end-to-end payroll operations across multiple countries, ensuring accurate, timely, and compliant processing. Audit payroll inputs, resolve discrepancies, prepare reports, support financial reporting and month-end close, initiate payroll funding payments, maintain procedures and controls, and assist with year-end tax reporting. The role requires collaboration with Finance, Tax, Benefits, People Strategy, employees, and external payroll providers, along with fluency in English and Czech.