Jobs at Rapid7

Manage and mentor Product Managers while guiding platform strategy, prioritization, and lifecycle execution. Lead collaboration across Product, Engineering, UX, customers, and partners to define requirements, roadmap decisions, launches, and enhancements. Use market research, customer feedback, utilization metrics, competitive positioning, and AI to drive product outcomes for Rapid7’s cybersecurity platform.

Leads customer onboarding projects from post-sale kickoff through steady state. Manages timelines, milestones, dependencies, and stakeholder coordination; performs software installation, configuration, validation testing, troubleshooting, and documentation. Guides customers through technical prerequisites and best practices, communicates with nontechnical users, escalates complex issues, gathers feedback, and supports process and product improvements.

Supports daily administration and execution of global Total Rewards and benefits programs. Responsibilities include employee inquiry support, benefits onboarding, vendor data transmissions, process documentation, communications, open enrollment assistance, invoice tracking, data checks, and compliance reporting. The role also supports identifying AI automation opportunities and requires attention to detail, confidentiality, adaptability, and proficiency with Google Workspace, Excel, or Workday.

Leads and scales Rapid7’s EMEA sales engineering organization, managing Solution Engineers and serving as the region’s strategic technical authority. Partners with sales, marketing, product, engineering, executives, and channel partners to drive revenue, retention, consultative security solutions, strategic proofs of concept, demonstrations, and enterprise deals. Represents the company at industry events and translates customer needs into product strategy while improving forecasting, leadership development, and presales performance.