Teams at Primer (UK)

Own technical success for enterprise merchants by monitoring payment performance, mitigating integration and payment risks, debugging APIs, SDKs, webhooks, and payment flows, and leading incident escalations. Conduct technical reviews, solution design sessions, and product rollouts while translating regulatory changes into technical plans. Partner with engineering, product, support, and account management teams, and present recommendations to senior merchant stakeholders.

Leads and grows Primer’s pre-sales Solutions Engineering team, including hiring, coaching, technical sales standards, discovery, demos, POCs, RFPs, and deal strategy. Partners with Sales leadership on pipeline and forecasts, supports complex enterprise deals, builds CFO-level business cases, translates merchant feedback into product input, and measures SE impact on win rates and deal velocity. The role requires technical fluency in API integrations, SDKs, webhooks, and authentication flows, plus strong commercial and executive communication skills.

Lead Primer’s EMEA sales strategy, revenue growth, customer acquisition, and regional market expansion. Manage, coach, and develop Account Executives while personally pursuing strategic enterprise opportunities. Represent EMEA internally and externally, build executive relationships, collaborate with product, engineering, partnerships, and marketing, and provide regional insights to shape company strategy. Establish a culture of accountability, urgency, inclusion, and commercial excellence.