Search the 2 jobs at Ping Identity

As a Technical Account Manager, you will partner with customers to optimize their ForgeRock solutions, provide technical recommendations, facilitate training, manage relationships, and ensure customer satisfaction. Your role involves collaborating across teams, conducting business reviews, and offering support to maximize customer retention.

The Renewals Specialist manages maintenance, subscription, and SaaS renewals for a specific territory, collaborating with sales teams and customers to maximize renewal value and mitigate churn. Responsibilities include constructing quotes, tracking communications, negotiating contracts, and forecasting renewals.