Teams at OneSource Virtual

Monitor scheduled jobs and automated processes, triage and log support tickets, provide Tier 1 technical assistance using established playbooks, escalate complex issues, maintain documentation, and participate in team training to support enterprise applications for BPaaS operations.

Process full-service payroll for managed clients, monitor and resolve ticketed issues, maintain client relationships, create SOPs, support implementations and testing, provide Workday training, and lead payroll deployments and special projects.