Teams at NICE

The Senior Project Manager will oversee end-to-end delivery of CXone and analytics projects, manage resources, communication, and project documentation, ensuring customer satisfaction and project success.

The role involves acquiring new enterprise customers, managing the sales cycle, engaging with senior executives, and leveraging internal resources to drive digital transformation and sales success.

As an AI Forward Deployed Engineer, you will design and deploy AI-driven customer engagement solutions and manage the full lifecycle of AI agents, integrating them with enterprise systems and developing full-stack solutions to enhance customer service automation.