Teams at NICE

The Presales Engineer will address financial crime compliance needs by engaging clients, presenting solutions, leading POCs, and enhancing customer relationships.

The role involves providing advanced technical support for contact center software, mentoring colleagues, managing cases, and ensuring customers receive effective resolutions. Expertise in networking and various technologies is essential.

The Senior Project Manager will oversee end-to-end delivery of CXone and analytics projects, manage resources, communication, and project documentation, ensuring customer satisfaction and project success.