Jobs at NICE

As an AI Forward Deployed Engineer, you will design and deploy AI-driven customer engagement solutions and manage the full lifecycle of AI agents, integrating them with enterprise systems and developing full-stack solutions to enhance customer service automation.

The Strategic Solution Engineer will engage with GSI partners to drive solution adoption, support strategic opportunities, and enhance partner sales through technical guidance and solution narratives.

Design, operate, and optimize scalable AWS infrastructure and container platforms (EKS/ECS); administer production Linux systems and databases; improve security, observability, and cost; lead incident response and root cause analysis; collaborate with engineering and platform teams to enhance reliability and deployment processes.

Design, implement, operate, and optimize AWS cloud infrastructure and container platforms (EKS/ECS). Maintain production Linux systems and databases, improve observability, strengthen security, handle incidents/on-call, collaborate with engineering teams, and drive cost optimization and operational excellence.

Sell NiCE Actimize's financial crime portfolio across a multi-country European territory. Own end-to-end enterprise sales cycles, progress in-flight deals, build new pipeline, engage C-level stakeholders, coordinate pre-sales/product/partners, negotiate and close complex contracts, and meet quota while travelling across the region.

The Site Reliability Engineer manages incident response, enhances service reliability, automates operations, and collaborates across teams to improve system design.

The Senior Site Reliability Engineer will manage production environments, enhance system reliability, and collaborate with development teams for improved service delivery and automation.

The role involves providing advanced technical support for contact center software, mentoring colleagues, managing cases, and ensuring customers receive effective resolutions. Expertise in networking and various technologies is essential.

The role involves acquiring new enterprise customers, managing the sales cycle, engaging with senior executives, and leveraging internal resources to drive digital transformation and sales success.