Teams at Nerdio

Lead and grow Nerdio’s EMEA SDR organization by hiring, coaching, and developing multilingual teams; owning pipeline targets; entering emerging markets; defining ICPs and territories; developing localized and partner-led strategies; analyzing conversion and activity data; forecasting; integrating AI into prospecting and coaching; and partnering with Sales, Marketing, Partners, and Sales Ops.

Owns the post-sale relationship for EMEA corporate accounts, driving onboarding, adoption, account health, executive business reviews, expansion, renewals, and customer advocacy. Partners with technical, sales, and training teams to deliver customer value, identify risks and growth opportunities, manage commercial renewals, and maintain strong executive relationships. The role requires experience in customer success or account management, cloud technologies, CRM tools, customer success metrics, and enterprise relationship management.

Owns post-sale technical relationships for corporate customer accounts, leading onboarding, AVD and cloud implementations, adoption, optimization, technical support, incident escalation, account health monitoring, value reviews, renewals, expansion opportunities, and product feedback. The role partners with Customer Success, Sales, Support, Product, and Engineering while advising technical and business stakeholders throughout the customer lifecycle.