Jobs at Nerdio

Lead and grow Nerdio’s EMEA SDR organization by hiring, coaching, and developing multilingual teams; owning pipeline targets; entering emerging markets; defining ICPs and territories; developing localized and partner-led strategies; analyzing conversion and activity data; forecasting; integrating AI into prospecting and coaching; and partnering with Sales, Marketing, Partners, and Sales Ops.

Owns the post-sale relationship for EMEA corporate accounts, driving onboarding, adoption, account health, executive business reviews, expansion, renewals, and customer advocacy. Partners with technical, sales, and training teams to deliver customer value, identify risks and growth opportunities, manage commercial renewals, and maintain strong executive relationships. The role requires experience in customer success or account management, cloud technologies, CRM tools, customer success metrics, and enterprise relationship management.

Owns post-sale technical relationships for corporate customer accounts, leading onboarding, AVD and cloud implementations, adoption, optimization, technical support, incident escalation, account health monitoring, value reviews, renewals, expansion opportunities, and product feedback. The role partners with Customer Success, Sales, Support, Product, and Engineering while advising technical and business stakeholders throughout the customer lifecycle.

Owns post-sale technical relationships for complex enterprise accounts, leading onboarding, implementation, adoption, optimization, technical support, escalations, renewals, and expansion. Advises customers on Nerdio Manager, Azure Virtual Desktop, Windows 365, and Intune; conducts value reviews and executive business reviews; analyzes customer data; coordinates internal teams; manages risk; and mentors other Technical Account Managers.

Provide client-facing technical support for Nerdio’s Microsoft cloud platform. Support Azure Virtual Desktop, Windows 365, Intune, Azure infrastructure, identity, networking, and Windows environments. Guide customers through deployments, troubleshoot incidents, document resolutions, communicate with technical stakeholders, and collaborate with engineering and product teams on complex issues. The role works Tuesday through Saturday, 8 AM to 5 PM GMT, and is limited to candidates in the UK, Serbia, Germany, or the Netherlands.

Build pixel-accurate UI from Figma and Claude-generated templates using TypeScript/React, and contribute to C# backend services/APIs. Establish AI-native workflows with Claude, implement telemetry, troubleshoot full-stack issues, and improve tooling and maintainability.