Teams at Monzo Bank

Lead strategy and operations for Monzo’s Payments organization. Responsibilities include shaping strategic direction, analyzing complex datasets, tracking performance, leading business reviews, evaluating commercial opportunities, optimizing resourcing and operating models, supporting geographic expansion, and aligning cross-functional teams across Product, Engineering, Data, and Design.

Lead vulnerability, accessibility, inclusion and bereavement strategy across Monzo. Develop standards, roadmaps and measurable outcomes; assess regulatory and customer-impact gaps; manage risks, controls and remediation; and influence Product, Operations, Risk, Compliance, Data and Engineering teams. Use customer insight, complaints and operational data to identify systemic barriers and improve customer outcomes. Serve as a senior subject matter expert, provide credible challenge, and build organizational capability.

Lead Monzo’s EU Data team and shape expansion strategy across European markets. Own data strategy, measurement foundations, experimentation, forecasting, goal setting, and product-market-fit analysis. Represent Data at executive level, influence commercial and product decisions, build cross-business learning loops, and develop a high-performing full-stack Data organization of individual contributors and managers.