Teams at MINDBODY

Provide frontline technical support to English- and Italian-speaking customers via phone, email, and chat. Troubleshoot basic product issues, document interactions, follow knowledge processes, escalate complex issues, educate customers on features, and obtain Level 1 Technical Support Certification. Work UK business hours.

The SMB Account Executive grows revenue by consulting with existing customers, upselling software solutions, initiating outreach, and managing their sales pipeline in Salesforce.com.

The SMB Account Executive drives sales growth through outbound calls and lead generation, engages clients, showcases software solutions, and manages sales pipelines. Responsibilities include meeting sales quotas and nurturing client relationships.