Teams at Megaport

Supports customer onboarding, service requests, ticket coordination, billing assurance, customer intake, compliance forms, and account-related commercial activities. Partners with Sales, Customer Success, Finance, Legal, and InfoSec teams to resolve issues, improve satisfaction, retain and expand revenue, track customer metrics, and report trends to management.

The Senior Network Automation Engineer will enhance Perl code for network automation, maintain REST APIs, reduce technical debt, and support junior engineers.

As a Technical Business Analyst, you'll analyze business needs, translate them into technical specifications, and improve collaboration between technical teams.