Jobs at Learning Pool

Produce and design multimedia marketing assets across video, motion, digital, print, presentations, events, social, email, and web. The role manages briefs, production workflows, brand consistency, localization, asset libraries, supplier coordination, and quality control. It requires strong design judgment, video editing, motion graphics, presentation design, accessibility awareness, and the ability to simplify complex information for varied audiences and channels.

Write clear, compelling B2B content for Confirm’s frontline proposition across the buyer journey. Responsibilities include creating reports, articles, customer stories, campaigns, emails, social copy, sales enablement materials, event content, presentations, and video scripts. The role involves interviewing customers and experts, adapting content across channels, maintaining brand consistency, managing multiple briefs, collaborating with marketing, sales, product, and customer teams, and using AI to support research and production while preserving editorial quality.

Write clear, commercially sharp B2B content for Confirm’s scale-up proposition across campaigns, articles, customer stories, emails, social, events, sales materials, presentations, and video scripts. Translate research, product insights, customer evidence, and strategy into content for executives, HR, learning, operations, and frontline leaders. Manage multiple briefs, maintain editorial and brand consistency, interview stakeholders, repurpose content across channels, and use AI and performance insights while protecting originality and quality.

Owns design excellence for a significant product capability, creating intuitive, inclusive, and accessible experiences for a global user base. Responsibilities include end-to-end product design, user research, information architecture, workflow optimization, design system development, data-informed UX improvements, and cross-functional collaboration with product, engineering, QA, and business teams. The role also mentors junior designers, advocates for best practices, and helps shape product strategy and design quality.

Create distinctive visual content for Confirm’s corporate marketing, including digital campaigns, social media, reports, events, research launches, customer stories, and brand initiatives. Develop concepts from brief to execution, adapt content across channels, create repeatable creative formats, and apply visual storytelling to complex ideas and data. Collaborate with marketing and non-design stakeholders, respond to feedback, manage shifting priorities, and use AI and emerging creative tools to improve in-house production.

Own and scale Confirm’s conversion rate optimization program across its website. The role involves building A/B and multivariate testing roadmaps, optimizing web journeys and forms, implementing personalization, analyzing GA4 and Hotjar data, managing HubSpot workflows, reporting conversion and pipeline metrics, and coordinating with marketing teams, website developers, vendors, and user-testing platforms.

Creates high-impact B2B content across research reports, thought leadership, customer stories, executive content, SEO and AI-optimized articles, campaigns, events, social, podcasts, and video. Partners with marketing, subject-matter experts, customers, sales, product, and senior leaders to uncover stories, strengthen brand authority, improve search visibility, and support demand and growth. The role requires exceptional writing, editing, interviewing, storytelling, editorial judgment, commercial awareness, and proactive creative thinking.

Lead a zero-to-one AI learning product from market discovery through product-market fit, adoption, and maturity. Engage clients, demonstrate AI capabilities, shape product strategy, enable revenue teams, and represent the product externally. Apply learning theory and customer insights to guide feature priorities, partner with design on UX, and maintain practical expertise in LLMs, agents, multimodal AI, and responsible product decisions.

Owns reporting and analysis for customer retention, renewals, expansion, churn risk, and installed-base performance. Builds customer health dashboards, defines retention KPIs, analyzes cohorts and unit economics, designs retention experiments, administers compensation plans, and supports forecasting. Partners with Customer Success, Account Management, commercial leadership, analytics engineering, and GTM engineering to improve data quality, identify cross-sell opportunities, and provide actionable recommendations.

Owns end-to-end new business funnel reporting, marketing performance analysis, attribution, demand KPIs, lead scoring, experimentation, and sales compensation administration. Partners with Marketing, Sales, SDR, Customer Success, and analytics teams to explain performance changes, improve funnel efficiency, support forecasting, and guide commercial decisions. Requires strong CRM, marketing automation, digital analytics, BI, spreadsheet, and commercial analysis skills.