Teams at Kraken Digital Asset Exchange

Own daily operations and quality assurance for an internal AI-powered growth platform. Test releases, rule changes, edge cases, and regressions; document and verify bug fixes; monitor platform and agent activity; manage approval queues; evaluate agent output; escalate risks; and maintain test plans, QA checklists, runbooks, and release notes.

Coordinate product operations for Krak’s consumer banking and payments products. Manage compliance, legal, fraud, risk, vendor, and client-engagement dependencies; maintain trackers; support feature launches and incident response; analyze fraud, dispute, customer-experience, authorization, and decline metrics; manage vendor performance reviews; and provide market, regulatory, and competitive intelligence to inform product decisions.

Designs static 2D and 3D brand creative for product launches, campaigns, promotions, and ongoing marketing. Creates Cinema 4D assets, extends brand systems across channels and markets, builds Figma libraries and localization-ready templates, and uses AI-assisted production tools. Partners with marketing, compliance, regional, motion, web, and performance teams to deliver approved work. Maintains a high craft standard, contributes strategic ideas, and provides constructive design feedback.