Jobs at Kraken Digital Asset Exchange

Write high-impact copy for Kraken Pro across campaigns, landing pages, emails, in-app experiences, paid ads, and social media. Translate complex trading products into compelling messaging, maintain brand voice, support product launches, collaborate with Design, Product, Growth, Social, Legal, and Communications, and optimize copy through testing and performance analysis. The role requires strong writing range, crypto and trading culture fluency, speed, creativity, and attention to compliance.

Build and operate production AI infrastructure powering intelligent agents at scale. Develop high-performance Rust services for model inference, orchestration, and execution; design scalable distributed systems; establish MLOps, observability, guardrails, and failure recovery; and optimize latency, throughput, reliability, and cost. Partner with agent systems and infrastructure teams to turn prototypes into hardened services serving millions of users.

Own daily operations and quality assurance for an internal AI-powered growth platform. Test releases, rule changes, edge cases, and regressions; document and verify bug fixes; monitor platform and agent activity; manage approval queues; evaluate agent output; escalate risks; and maintain test plans, QA checklists, runbooks, and release notes.

Coordinate product operations for Krak’s consumer banking and payments products. Manage compliance, legal, fraud, risk, vendor, and client-engagement dependencies; maintain trackers; support feature launches and incident response; analyze fraud, dispute, customer-experience, authorization, and decline metrics; manage vendor performance reviews; and provide market, regulatory, and competitive intelligence to inform product decisions.

Designs static 2D and 3D brand creative for product launches, campaigns, promotions, and ongoing marketing. Creates Cinema 4D assets, extends brand systems across channels and markets, builds Figma libraries and localization-ready templates, and uses AI-assisted production tools. Partners with marketing, compliance, regional, motion, web, and performance teams to deliver approved work. Maintains a high craft standard, contributes strategic ideas, and provides constructive design feedback.

Own Kraken Pro’s organic growth strategy across SEO, content, social, community, referrals, and partnerships. Lead acquisition from discovery through first trade, improve UX and conversion funnels, run experiments, build growth dashboards, and develop brand-driven acquisition. Manage and coach a lean team while partnering with Product, Design, Legal, and Communications to deliver compliant, high-impact growth across regions.

Provides senior legal counsel for European Union products, licensing, regulatory strategy, payments, crypto-assets, banking, and financial services. Advises Product, Engineering, Compliance, and leadership on regulatory classification, launches, risk, and supervisory matters. Oversees licensing workstreams, regulator relationships, outside counsel, contractual drafting, and legal operations. Mentors lawyers and uses AI tools to improve legal-service efficiency.

Owns end-to-end paid video creative for Kraken Consumer, from concept through production, editing, approval, localization, and delivery across multiple platforms and markets. Uses generative AI as a core production method, develops platform-native concepts, interprets creative testing data, and creates iterative performance assets. Collaborates with marketing, compliance, product, and regional teams while maintaining high craft, speed, and regulatory standards.

Build and own React Native features for Kraken’s consumer mobile app, from product discovery through launch, measurement, and iteration. Partner with Product and Design to create responsive, trustworthy financial experiences using dynamic or real-time data. Guide development for a new Asian-market app, including regional UX, connectivity restrictions, vendors, and telemetry. Contribute to architecture, performance, reliability, code reviews, and product engineering standards.

Own the strategy, design, prototyping, launch, and optimization of social investing and trading experiences. Define user journeys, interaction details, experiments, and success metrics; conduct usability research; analyze funnel and retention data; collaborate with design, engineering, and data science; and prioritize improvements across feeds, profiles, sharing, discovery, and community features.

Own the vision and roadmap for a global payments platform, including its backend, APIs, SDKs, hosted pages, and embedded components. Define requirements across internal clients, prioritize capabilities, partner with engineering and banking teams, coordinate integrations, incorporate compliance and risk needs, and track adoption and payment performance metrics. The role requires strong payments knowledge, technical fluency, developer-product experience, structured communication, stakeholder management, and data-driven decision-making.

Lead global external communications for professional trading, derivatives, and institutional products. Develop integrated communications strategies, thought leadership, messaging, media materials, executive communications, and spokesperson programs. Build relationships with institutional stakeholders, trading desks, market data providers, internal teams, and agencies. Apply social-first media relations and content strategies while mentoring and scaling communications teams in a fast-paced crypto environment.

Leads global go-to-market and revenue growth for Payward’s institutional custody and wealth management offerings. Owns targets, forecasting, pipeline, complex enterprise sales, commercial structuring, negotiations, client onboarding, expansion, and partnerships. Develops custody strategy across global institutional segments, collaborates with Product, Legal, Compliance, Engineering, and Risk, and informs roadmap priorities. Requires deep expertise in digital asset or traditional custody, wealth management, regulated financial infrastructure, institutional diligence, and complex B2B or B2B2C sales.

Own the investigation-platform roadmap for Financial Crime Operations, including alert ingestion, enrichment, grouping, suppression, case management, investigator workflows, auditability, and regulated AI automation. Translate compliance policies and investigator needs into requirements, acceptance criteria, and delivery plans. Partner with engineering and compliance stakeholders, validate system design and data flows, support audits, and ensure controls for explainability, evidence retention, lineage, and change management.

Own regulatory analytics and reporting by building audit-ready datasets, pipelines, dashboards, compliance metrics, and automated workflows. Analyze complex data, monitor quality, support audits and regulatory exams, and deliver actionable insights to compliance teams and leadership. Translate regulatory requirements into accurate reports using Python, SQL, dbt, and Airflow while partnering cross-functionally to manage data issues and remediation.

Own Kraken Consumer’s growth marketing enablement product roadmap, connecting marketing and product to improve acquisition, conversion, reactivation, and retention. Design campaign journeys, lifecycle messaging, incentives, referral mechanics, landing pages, and measurement foundations across web and mobile. Lead experimentation, define funnel metrics, and partner with marketing, design, engineering, and data teams to deliver growth initiatives.

Build and grow the Kraken Pro trading community across Discord, Telegram, X, TradingView, Reddit, and other channels. Engage directly with traders, manage ambassadors and power users, lead AMAs and live events, communicate product updates, gather actionable feedback for Product, create high-quality content, and measure community impact through sentiment, share of voice, signups, and retention.

Runs technical pre-sales for Payward Services, leading discovery, solution design, proof-of-concept development, RFP responses, and deal-winning efforts with fintech, banking, and payment customers. Designs API and infrastructure integrations, documents solutions, identifies product gaps, and ensures structured handoffs to implementation teams. Partners closely with sales, solutions architecture, and implementation stakeholders.

Lead Kraken Pro’s social media strategy across X, Telegram, and other platforms. Create platform-native content, react quickly to crypto and trading trends, manage the content calendar, engage the community, translate product updates into compelling narratives, track performance, and optimize through experimentation. Partner with Legal and Communications to ensure accurate, compliant messaging across regions.

Lead and mentor a cross-functional engineering team building growth-critical platforms, AI-driven tools, automations, and user engagement systems. Partner with Product and Design to prioritize work, guide architecture, improve processes, and deliver reliable production features. The role combines people leadership with hands-on backend software development, technical decision-making, stakeholder communication, and team enablement across distributed time zones.