Teams at Keyfactor

Leads moderate-complexity professional services engagements, managing scope, timelines, budgets, risks, customer communications, escalations, delivery resources, KPIs, and project data. Serves as the primary contact for approximately 12–16 enterprise projects, coordinates internal and customer meetings, interprets contracts, develops scalable processes, and drives customer satisfaction while ensuring projects align with organizational goals.

Enable regional partners to successfully deliver Keyfactor solutions through training, technical guidance, content development, performance tracking, and ongoing support. The role serves as a technical champion and primary partner contact, supports project scoping and handoffs to internal teams, reduces time to value through playbooks, and collaborates with sales and service teams to align partner delivery with business goals.