Teams at iSpeedToLead

Own post-purchase customer success for real estate investor buyers. Responsibilities include onboarding, activation, account health scoring, retention and churn management, escalations, refund resolution, customer feedback analysis, reporting, and building playbooks from scratch. The role partners with sales, support, product, engineering, and analytics while directly owning retention metrics and working at least four hours daily with US Eastern Time.

Owns company-wide execution, operating cadence, KPIs, accountability, P&L discipline, cross-functional launches, hiring, and organizational design. The COO will manage department heads across Supply, Demand, and Marketplace, achieve net profit targets, remove the CEO from daily operations, and launch new verticals without disrupting the core business.

Recruit, onboard, coach, and retain high-performing JV partners for a real-estate lead marketplace. Drive partner activation, monitor performance, run reviews and meetings, identify upsell opportunities, protect lead quality, and build repeatable systems across recruiting, onboarding, and partner growth while working cross-functionally to ensure operational support.