Jobs at Iron Mountain

Provide pre-sales technical expertise by designing and scoping cloud-based data and content solutions, delivering demos and proofs of concept, collaborating with sales and executive stakeholders, and ensuring compliance and quality for statements of work and contract configurations.

Lead Digital Imaging and Document Processing operations, overseeing department activities, team performance, client service, KPIs, forecasting, quality assurance, process improvement, compliance, and financial performance. Manage and develop a team of 100 or more employees, establish daily priorities, address service failures and non-conformance, optimize resources, and ensure scanning services meet client objectives, quality standards, cost models, and profitability targets.

Leads warehouse operatives across daily inbound and outbound activities. Responsibilities include creating shift plans, allocating tasks, monitoring productivity and inventory accuracy, coaching staff, coordinating with internal teams and transport providers, handling customer escalations, preparing handover reports, and ensuring health and safety compliance through inspections, system tests, and incident investigations.

Provides administrative support for logistics and records management operations at Iron Mountain. The role supports the company’s information management, asset lifecycle, storage, handling, and logistics services while contributing to customer-focused and sustainable business operations.

Sell Iron Mountain digital solutions to enterprise customers, drive portfolio growth and pipeline, manage complex deals end-to-end, forecast and maintain CRM hygiene, collaborate with client partners and product teams, and align product roadmaps to customer needs.

Supervise warehouse personnel, prepare shift plans, allocate tasks, and oversee inbound and outbound operations. Maintain productivity, quality, inventory accuracy, and health and safety standards. Coordinate with internal teams, suppliers, and transport providers, manage escalations, prepare handover reports, conduct safety checks, test fire alarm systems, and lead incident investigations.

Reviews and manages sensitive documents, retrieves and processes records, maintains inventory accuracy, identifies files for destruction, and securely handles physical assets. Ensures compliance with ISO 9001, Sarbanes-Oxley, internal policies, and safety standards. Uses inventory systems and handheld scanners to process orders and relocations, while supporting quality assurance and mentoring new team members.

Supports Iron Mountain’s data center operations within its broader information management and digital services business. The posting provides limited details, with responsibilities and qualifications marked as “TBC.”

Reviews UK government digital records to identify sensitive information requiring redaction or restricted access. Applies FOIA, Data Protection Act, and Public Records Act requirements, removes duplicates and irrelevant records, documents decisions, prepares records for public release or The National Archives, and collaborates with stakeholders and review teams to meet quality standards, KPIs, and SLAs.

Lead a multi-site project portfolio for a highly regulated nuclear records management contract. Manage project governance, budgets, forecasting, risk controls, scope, reporting, and continuous improvement. Provide line management and coaching to project support staff, forecast resource needs, and serve as the primary PMO contact for client stakeholders and end users. Apply PRINCE2 principles and structured change, financial, and risk management practices.

The EMEA Design Manager will oversee design delivery for data center projects, manage multidisciplinary teams, ensure compliance with standards, and report on project metrics.

Coordinate executive off-sites and internal kick-off events from planning through on-site execution. Responsibilities include venue and hotel sourcing, space planning, catering, AV, transportation, vendor management, budgeting, purchase orders, financial reconciliation, event communications, site builds, executive communications, and global travel. The role serves as project lead for up to 10 annual meetings and provides concierge-level support to executive leadership.

Lead implementation and integration of QHSE management systems across sites, develop procedures and standards, conduct audits, risk assessments, and incident investigations, ensure regulatory compliance (OHS Act) and ISO 45001/14001 adherence, and manage permits, emergency preparedness, and environmental/health surveillance programs.

The Principal Solutions Architect leads technical solution design, partners with hyperscalers, ensures architectural integrity, and drives customer engagement through compelling narratives and demos.

Coordinate inbound/outbound logistics, manage inventory and warehousing, oversee transportation and dispatch, support purchasing and sourcing, maintain accurate inventory records, work with suppliers and internal teams to resolve supply chain issues, and identify process improvements to reduce costs and enhance service levels.

Design and develop customized warehousing and distribution solutions by analyzing client data into activity flows, process maps, layouts, and cost models. Collaborate with business development and project teams to present solutions, gather feedback, and transition designs to operations. Perform cost-benefit analyses, risk assessments, workflow and layout optimizations, and ensure solutions meet financial and performance objectives.

Review and manage sensitive physical documents, ensure records accuracy and compliance, pick/retrieve files using inventory systems and handheld scanners, handle and protect client assets, enforce quality and safety standards, and mentor new team members.

The Logistics Driver will safely transport and deliver sensitive documents, ensuring adherence to regulations and organizational policies while maintaining vehicle security and performing related logistical duties.

Entry-level apprenticeship supporting administrative and operational tasks across records and information management, digital transformation, and logistics. Learn business administration processes, support customer and internal teams, and develop practical skills within Iron Mountain's operations environment.

Perform document scanning and digital conversion, maintain records accuracy and quality control, follow information-security and privacy procedures, and support customers and operations in records management workflows.