Teams at Intermedia Cloud Communications

Develops full-stack features for live operational metrics, including backend services, APIs, and real-time frontend dashboards. Responsibilities include improving system scalability and stability, integrating business logic, troubleshooting software, documenting technical changes, and collaborating with stakeholders. Requires frontend JavaScript or TypeScript experience and backend .NET development with C# and ASP.NET. The role is primarily remote with occasional Bristol or London office visits.

Design, develop, test, and maintain scalable backend services and APIs for Agent Studio. Build orchestration, configuration, integrations, deployment, lifecycle, authentication, authorization, observability, and runtime management capabilities. Collaborate with frontend, AI/ML, product, UX, DevOps, and platform teams to deliver reliable, secure, high-performance services. Troubleshoot complex production issues and contribute to technical designs, code reviews, testing, and continuous engineering improvements.

Designs and leads frontend architecture for real-time, conversational web experiences. Develops reusable components, responsive interfaces, APIs, testing, observability, accessibility, and secure applications. Partners with Product, UX, backend, and ML teams; leads initiatives from design through production; troubleshoots complex issues; conducts reviews; mentors engineers; and establishes standards for performance, reliability, scalability, and maintainability.